Support Board
Date/Time: Fri, 07 Feb 2025 17:59:40 +0000
Post From: SC 2111 will not open chartbooks
[2020-06-05 10:26:11] |
User93464 - Posts: 52 |
All the chartbooks that would normally open on loading of SC failed to do so. All had a reduced file size of 32KB instead of 800 to 900KB I have had to rebuild each chartbook manually in order to begin trading again Enclosed is the message log Reading Internal Order ID file. | 2020-06-05 05:46:57.578 Reading Trade Orders file. | 2020-06-05 05:46:57.654 Reading Trade Positions file. | 2020-06-05 05:46:57.658 Reading Account Balance file. | 2020-06-05 05:46:57.659 UDPListener (1424). Port 22903 | Listening on UDP port 22903. | 2020-06-05 05:46:57.677 Software version: 2111 64-bit | 2020-06-05 05:46:57.678 Primary Thread ID: 2880 | 2020-06-05 05:46:57.678 Usage end date: 2020-07-06 | 2020-06-05 05:46:57.678 Enabled for: Advanced Features 2. | 2020-06-05 05:46:57.678 Enabled for: Sierra Chart Historical Data Service. | 2020-06-05 05:46:57.678 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-06-05 05:46:57.678 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-06-05 05:46:57.678 Current selected Data/Trading service: SC Data - All Services | 2020-06-05 05:46:57.678 Custom symbol settings values: enabled | 2020-06-05 05:46:57.678 Chart Update Interval: 300 | 2020-06-05 05:46:57.678 Intraday Data Storage Time Unit: 0 | 2020-06-05 05:46:57.678 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2020-06-05 05:46:57.678 2020-06-05 05:46:57 Local computer time | 2020-06-05 05:46:57.678 2020-06-05 04:46:57 Local computer time in UTC | 2020-06-05 05:46:57.678 2020-06-05 05:46:57 Local computer time in SC Time Zone | 2020-06-05 05:46:57.678 2020-06-05 04:46:56 Server time in UTC | 2020-06-05 05:46:57.678 Local computer UTC time and Server UTC time difference: 1 seconds. | 2020-06-05 05:46:57.678 Program path: C:\SierraChart\ | 2020-06-05 05:46:57.678 Data Files path: C:\SierraChart\Data\ | 2020-06-05 05:46:57.678 OS Version Number: 10.0 | 2020-06-05 05:46:57.678 Locale Setting: C | 2020-06-05 05:46:57.678 Allowed protected custom studies: Trade29 Custom Studies | 2020-06-05 05:46:57.678 Created the DTC Protocol server. | 2020-06-05 05:46:57.679 DTC Protocol Server listening on port 11099. | 2020-06-05 05:46:57.680 Created the DTC Protocol historical data server. | 2020-06-05 05:46:57.680 HD Server Manager | Listening on port 11098 | 2020-06-05 05:46:57.681 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2020-06-05 05:46:57.681 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-06-05 05:46:57.730 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-06-05 05:46:57.753 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-06-05 05:46:57.753 Received 5 login tokens. | 2020-06-05 05:46:57.809 Symbol settings MD5 received. Request ID: 1. | 2020-06-05 05:47:00.578 Symbol settings are up-to-date for scdataallservices. | 2020-06-05 05:47:00.578 Files to Open on Start up | Opening file: DB yields.Cht | 2020-06-05 05:47:00.842 Loading DLL C:\SierraChart\Data\Ysync7C2_64.dll | 2020-06-05 05:47:00.848 EURUSD 1 Min #1 | Reloading chart. | 2020-06-05 05:47:00.876 Files to Open on Start up | Opening file: SEAN GB Sam.Cht | 2020-06-05 05:47:00.888 GBPUSD 15 Min #1 | Reloading chart. | 2020-06-05 05:47:00.921 US02YY1 1 Min #2 | Reloading chart. | 2020-06-05 05:47:01.050 US10YY1 1 Min #3 | Reloading chart. | 2020-06-05 05:47:01.066 GB02YY1 1 Min #4 | Reloading chart. | 2020-06-05 05:47:01.085 GB10YY1 1 Min #5 | Reloading chart. | 2020-06-05 05:47:01.104 GBPUSD 30 Min #6 | Reloading chart. | 2020-06-05 05:47:01.209 Loading DLL C:\SierraChart\Data\UserContributedStudies_64.dll | 2020-06-05 05:47:01.323 Loading DLL C:\SierraChart\Data\BetterMomentum2_1_64.dll | 2020-06-05 05:47:01.369 GBPUSD 5 Min #7 | Reloading chart. | 2020-06-05 05:47:01.505 GBPUSD 1 Min #8 | Reloading chart. | 2020-06-05 05:47:01.761 SPX500 5 Min #9 | Reloading chart. | 2020-06-05 05:47:01.845 UK100 5 Min #10 | Reloading chart. | 2020-06-05 05:47:01.891 USDOLLAR 5 Min #11 | Reloading chart. | 2020-06-05 05:47:02.064 Files to Open on Start up | Opening file: SEAN CY Sam.Cht | 2020-06-05 05:47:02.109 CADJPY 15 Min #1 | Reloading chart. | 2020-06-05 05:47:02.346 JP02YY1 1 Min #2 | Reloading chart. | 2020-06-05 05:47:02.596 JP10YY1 1 Min #3 | Reloading chart. | 2020-06-05 05:47:02.954 CA02YY1 1 Min #4 | Reloading chart. | 2020-06-05 05:47:03.236 CA10YY1 1 Min #5 | Reloading chart. | 2020-06-05 05:47:03.352 CADJPY 30 Min #6 | Reloading chart. | 2020-06-05 05:47:03.677 CADJPY 5 Min #7 | Reloading chart. | 2020-06-05 05:47:03.961 CADJPY 1 Min #8 | Reloading chart. | 2020-06-05 05:47:04.474 GER30 1 Min #9 | Reloading chart. | 2020-06-05 05:47:04.961 JPN225 1 Min #10 | Reloading chart. | 2020-06-05 05:47:05.282 Files to Open on Start up | Opening file: SEAN EU Sam.Cht | 2020-06-05 05:47:05.293 EURUSD 15 Min #1 | Reloading chart. | 2020-06-05 05:47:05.649 US02YY1 1 Min #2 | Reloading chart. | 2020-06-05 05:47:05.847 US10YY1 1 Min #3 | Reloading chart. | 2020-06-05 05:47:05.861 DE02YY1 1 Min #4 | Reloading chart. | 2020-06-05 05:47:06.087 DE10YY1 1 Min #5 | Reloading chart. | 2020-06-05 05:47:06.311 EURUSD 30 Min #6 | Reloading chart. | 2020-06-05 05:47:06.653 EURUSD 5 Min #7 | Reloading chart. | 2020-06-05 05:47:07.117 EURUSD 1 Min #8 | Reloading chart. | 2020-06-05 05:47:07.269 SPX500 1 Min #9 | Reloading chart. | 2020-06-05 05:47:07.383 GER30 1 Min #10 | Reloading chart. | 2020-06-05 05:47:07.543 USDOLLAR 5 Min #11 | Reloading chart. | 2020-06-05 05:47:07.946 USDJPY 1 Min #12 | Reloading chart. | 2020-06-05 05:47:08.180 EURJPY 1 Min #13 | Reloading chart. | 2020-06-05 05:47:08.513 Files to Open on Start up | Opening file: SEAN UJ Sam.Cht | 2020-06-05 05:47:08.544 USDJPY 15 Min #1 | Reloading chart. | 2020-06-05 05:47:08.718 JP02YY1 1 Min #2 | Reloading chart. | 2020-06-05 05:47:09.385 JP10YY1 1 Min #3 | Reloading chart. | 2020-06-05 05:47:09.748 US02YY1 1 Min #4 | Reloading chart. | 2020-06-05 05:47:09.769 US10YY1 1 Min #5 | Reloading chart. | 2020-06-05 05:47:10.353 USDJPY 30 Min #6 | Reloading chart. | 2020-06-05 05:47:11.352 USDJPY 5 Min #7 | Reloading chart. | 2020-06-05 05:47:11.478 USDJPY 1 Min #8 | Reloading chart. | 2020-06-05 05:47:11.515 JPN225 1 Min #9 | Reloading chart. | 2020-06-05 05:47:11.868 SPX500 1 Min #10 | Reloading chart. | 2020-06-05 05:47:12.217 TED1 1 Min #11 | Reloading chart. | 2020-06-05 05:47:12.859 USOil 5 Min #12 | Reloading chart. | 2020-06-05 05:47:14.044 USDOLLAR 5 Min #13 | Reloading chart. | 2020-06-05 05:47:14.464 Files to Open on Start up | Opening file: SEAN EJ Sam.Cht | 2020-06-05 05:47:14.620 Date Time Of Last Edit: 2020-06-05 10:37:51
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