Support Board
Date/Time: Fri, 07 Feb 2025 12:15:09 +0000
Post From: I have not been able to get sierra charts to work consistently for weeks now. help please
| [2020-05-31 21:24:51] |
| User797603 - Posts: 29 |
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Software version: 2113 64-bit | 2020-05-31 17:17:50.638 Primary Thread ID: 26172 | 2020-05-31 17:17:50.638 Usage end date: 2020-06-24 | 2020-05-31 17:17:50.638 Enabled for: Sierra Chart Historical Data Service. | 2020-05-31 17:17:50.638 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-05-31 17:17:50.638 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-05-31 17:17:50.638 Current selected Data/Trading service: Rithmic Trading | 2020-05-31 17:17:50.638 Custom symbol settings values: enabled | 2020-05-31 17:17:50.638 Chart Update Interval: 500 | 2020-05-31 17:17:50.638 Intraday Data Storage Time Unit: 0 | 2020-05-31 17:17:50.638 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-05-31 17:17:50.638 2020-05-31 17:17:50 Local computer time | 2020-05-31 17:17:50.638 2020-05-31 21:17:50 Local computer time in UTC | 2020-05-31 17:17:50.638 2020-05-31 17:17:50 Local computer time in SC Time Zone | 2020-05-31 17:17:50.638 2020-05-31 21:16:22 Server time in UTC | 2020-05-31 17:17:50.638 Local computer UTC time and Server UTC time difference: 1 seconds. | 2020-05-31 17:17:50.638 Program path: C:\Sierra\ | 2020-05-31 17:17:50.638 Data Files path: C:\Sierra\Data\ | 2020-05-31 17:17:50.638 OS Version Number: 10.0 | 2020-05-31 17:17:50.638 Locale Setting: C | 2020-05-31 17:17:50.638 Allowed protected custom studies: | 2020-05-31 17:17:50.638 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: ESM0-CME | 2020-05-31 17:19:22.497 Added historical Intraday data request for ESM0-CME to the queue. | 2020-05-31 17:19:22.497 Intraday data recording state for symbol ESM0-CME is set to download 'Pending'. | 2020-05-31 17:19:22.497 Triggering next historical data download in queue. | 2020-05-31 17:19:22.497 HD Request # 15 | Downloading Intraday chart data for ESM0-CME to the file ESM0-CME.scid. Service: cme | 2020-05-31 17:19:22.497 Reloading all charts with filename: ESM0-CME.scid | 2020-05-31 17:19:22.519 HD Request # 15 | Download start date-time: 2020-03-02 19:00:00.000 | 2020-05-31 17:19:22.520 HD Request # 15 | Using server: ds23.sierracharts.com port 10150 | 2020-05-31 17:19:22.520 Socket (2) | Creating socket. | 2020-05-31 17:19:22.520 Socket (2) | Connecting to IP: 216.1.90.130. | 2020-05-31 17:19:22.520 HD Request # 15 | Setting DTC encoding to Binary VLS | 2020-05-31 17:19:22.555 HD Request # 15 | Sending historical data logon request message. | 2020-05-31 17:19:22.555 ESM0-CME [CV] 60 Min #6 | Reloading chart. | 2020-05-31 17:19:22.590 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: ESM0-CME | 2020-05-31 17:19:22.591 Historical Intraday data request for ESM0-CME matches current download and is queued for download since earlier data is requested. | 2020-05-31 17:19:22.591 Added historical Intraday data request for ESM0-CME to the queue. | 2020-05-31 17:19:22.591 Triggering next historical data download in queue. | 2020-05-31 17:19:22.591 ESM0-CME [CV] 60 Min #6 | Waiting for historical downloads to complete with the IDs: 26, | 2020-05-31 17:19:22.592 ESM0-CME [CV] 240 Min #7 | Reloading chart. | 2020-05-31 17:19:22.620 ESM0-CME [CV] 240 Min #7 | Waiting for historical downloads to complete with the IDs: 25, | 2020-05-31 17:19:22.623 ESM0-CME [CV] 1 Min #5 | Reloading chart. | 2020-05-31 17:19:22.633 ESM0-CME [CV] 1 Min #5 | Waiting for historical downloads to complete with the IDs: 25, | 2020-05-31 17:19:22.635 ESM0-CME [CBV] 5 Min #3 | Reloading chart. | 2020-05-31 17:19:22.639 ESM0-CME [CBV] 5 Min #3 | Waiting for historical downloads to complete with the IDs: 25, | 2020-05-31 17:19:22.641 ESM0-CME [CV] 15 Min #4 | Reloading chart. | 2020-05-31 17:19:22.817 ESM0-CME [CV] 15 Min #4 | Waiting for historical downloads to complete with the IDs: 25, | 2020-05-31 17:19:22.820 HD Request # 15 | Requesting Intraday data. Start date-time: 2020-03-02 19:00:00. Record interval: 0. Symbol: ESM20 | 2020-05-31 17:19:23.033 HD Request # 15 | Decompressing data. | 2020-05-31 17:19:23.061 HD Request # 15 | Receiving Intraday data for ESM0-CME starting at 2020-03-02 19:00:00 | 2020-05-31 17:19:23.093 HD Request # 15 | Timestamp of first Intraday data file record written: 2020-03-02 19:00:00 | 2020-05-31 17:19:23.213 Socket (2) | CloseSocket call. | 2020-05-31 17:20:29.806 Socket (2) | Shutdown started. Waiting for graceful close. | 2020-05-31 17:20:29.806 Historical data download thread signaled to stop. | 2020-05-31 17:20:29.806 HD Request # 15 | Received 65178717 records from 2020-03-02 19:00:00.000 to 2020-05-29 16:59:59.005 (87.9 days) and wrote 65178717 records for ESM0-CME | 2020-05-31 17:20:29.807 HD Request # 15 | Completion time: 1m 7s | 2020-05-31 17:20:29.807 HD Request # 15 | Intraday data download complete for ESM0-CME. Unique request ID: 25 | 2020-05-31 17:20:29.807 Removing historical data download ID 25. | 2020-05-31 17:20:29.807 Real-time Intraday chart data file updates started for ESM0-CME | 2020-05-31 17:20:29.807 Intraday chart data file opened for ESM0-CME | 2020-05-31 17:20:29.807 HD Request # 15 | Enabling Intraday chart updating for symbol. | 2020-05-31 17:20:29.807 Rithmic Trading | Using primary service for historical data for ESM0-CME | 2020-05-31 17:20:29.807 Added historical Intraday data request for ESM0-CME to the queue. | 2020-05-31 17:20:29.807 Intraday data recording state for symbol ESM0-CME is set to download 'Pending'. | 2020-05-31 17:20:29.807 Triggering next historical data download in queue. | 2020-05-31 17:20:29.807 Triggering next historical data download in queue. | 2020-05-31 17:20:29.807 HD Request # 16 | Downloading Intraday chart data for ESM0-CME to the file ESM0-CME.scid. Service: rithmic.trading | 2020-05-31 17:20:29.807 HD Request # 16 | Download start date-time: 2020-05-29 16:59:59.000 | 2020-05-31 17:20:29.807 HD Request # 16 | Sending historical data request. Start date-time: 2020-05-29 16:59:59. Record interval: 0. Symbol: ESM0-CME | 2020-05-31 17:20:29.807 Not downloading historical Intraday data for ESM0-CME because data is currently being downloaded for this symbol. | 2020-05-31 17:20:29.807 Removing historical data download ID 26. | 2020-05-31 17:20:29.807 Triggering next historical data download in queue. | 2020-05-31 17:20:29.808 Rithmic Trading | Message from server: Requesting historical Tick data. | 2020-05-31 17:20:29.810 Socket (2) | Socket gracefully closed by remote side. | 2020-05-31 17:20:29.831 Socket (2) | Closed. | 2020-05-31 17:20:29.831 HD Request # 16 | Error downloading historical Intraday data for ESM0-CME. Error downloading historical Tick data. Error: no data | 2020-05-31 17:20:29.831 HD Request # 16 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for ESM0-CME | 2020-05-31 17:20:29.831 HD Request # 16 | Completion time: 0s | 2020-05-31 17:20:29.831 HD Request # 16 | Intraday data download complete for ESM0-CME. Unique request ID: 27 | 2020-05-31 17:20:29.831 Removing historical data download ID 27. | 2020-05-31 17:20:29.831 Real-time Intraday chart data file updates started for ESM0-CME | 2020-05-31 17:20:29.831 Intraday chart data file opened for ESM0-CME | 2020-05-31 17:20:29.831 HD Request # 16 | Enabling Intraday chart updating for symbol. | 2020-05-31 17:20:29.831 Triggering next historical data download in queue. | 2020-05-31 17:20:29.831 ESM0-CME [CV] 240 Min #7 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-05-31 17:20:29.855 ESM0-CME [CV] 240 Min #7 | Reloading chart. | 2020-05-31 17:20:29.856 Unable to determine transition date based on volume from files: ESH20.dly, ESM20.dly | 2020-05-31 17:20:29.856 The ESM20.dly symbol may not be the active contract month. | 2020-05-31 17:20:29.856 ESM0-CME [CV] 60 Min #6 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-05-31 17:20:29.865 ESM0-CME [CV] 60 Min #6 | Reloading chart. | 2020-05-31 17:20:29.867 ESM0-CME [CV] 1 Min #5 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-05-31 17:20:29.880 ESM0-CME [CV] 1 Min #5 | Reloading chart. | 2020-05-31 17:20:29.880 ESM0-CME [CBV] 5 Min #3 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-05-31 17:20:29.891 ESM0-CME [CBV] 5 Min #3 | Reloading chart. | 2020-05-31 17:20:29.892 ESM0-CME [CV] 15 Min #4 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-05-31 17:20:30.006 ESM0-CME [CV] 15 Min #4 | Reloading chart. | 2020-05-31 17:20:30.006 ESM0-CME [CV] 240 Min #7 | Reloading chart. | 2020-05-31 17:20:30.763 Unable to determine transition date based on volume from files: ESH20.dly, ESM20.dly | 2020-05-31 17:20:30.767 The ESM20.dly symbol may not be the active contract month. | 2020-05-31 17:20:30.767 ESM0-CME [CV] 60 Min #6 | Reloading chart. | 2020-05-31 17:20:30.785 ESM0-CME [CBV] 5 Min #3 | Reloading chart. | 2020-05-31 17:20:30.792 ESM0-CME [CV] 1 Min #5 | Reloading chart. | 2020-05-31 17:20:30.797 ESM0-CME [CV] 15 Min #4 | Reloading chart. | 2020-05-31 17:20:30.813 ESM0-CME [CV] 1 Min #5 | StartDateTimeForLoadingOrderFills: 2020-05-29 16:15:00 | 2020-05-31 17:20:34.078 Rithmic Trading | Using primary service for historical data for ESM0-CME | 2020-05-31 17:22:01.323 Added historical Daily data request for ESM0-CME to the queue. | 2020-05-31 17:22:01.323 Triggering next historical data download in queue. | 2020-05-31 17:22:01.323 HD Request # 17 | Downloading Historical Daily chart data for ESM0-CME. Starting date: 2020-03-02. Service: rithmic.trading | 2020-05-31 17:22:01.323 HD Request # 17 | Sending historical data request. Start date-time: 2020-03-01 19:00:00. Record interval: 86400. Symbol: ESM0-CME | 2020-05-31 17:22:01.323 Rithmic Trading | Message from server: Setting record interval to 1 tick. | 2020-05-31 17:22:01.323 Rithmic Trading | Message from server: Requesting historical Tick data. | 2020-05-31 17:22:01.323 HD Request # 17 | Error downloading historical Daily data for ESM0-CME. Error downloading historical Tick data. Error: no data | 2020-05-31 17:22:01.339 HD Request # 17 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESM0-CME | 2020-05-31 17:22:01.339 HD Request # 17 | Completion time: 0s | 2020-05-31 17:22:01.339 HD Request # 17 | Daily data download complete for ESM0-CME. Unique request ID: 28 | 2020-05-31 17:22:01.339 Removing historical data download ID 28. | 2020-05-31 17:22:01.339 Triggering next historical data download in queue. | 2020-05-31 17:22:01.339 ESM0-CME [CBV] 120 Day #9 | Reloading chart. | 2020-05-31 17:22:01.776 Unable to determine transition date based on volume from files: ESH20.dly, ESM0-CME.dly | 2020-05-31 17:22:01.785 The ESM0-CME.dly symbol may not be the active contract month. | 2020-05-31 17:22:01.785 ESM0-CME [CBV] 120 Day #9 | Error while getting daily open price with date 2020-03-15 from file. C:\Sierra\Data\ESH20.dly. Error: No Data for read. End of file. | 2020-05-31 17:22:01.786 ESM0-CME [CBV] 120 Day #9 | Error while getting daily open price with date 2020-03-15 from file. C:\Sierra\Data\ESM0-CME.dly. Error: No Data for read. End of file. | 2020-05-31 17:22:01.787 ESM0-CME [CBV] 120 Day #9 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Sierra\Data\ESM0-CME.dly | 2020-05-31 17:22:01.805 |