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Date/Time: Fri, 07 Feb 2025 13:09:36 +0000



Post From: Why I have to make a payment?

[2020-05-29 22:15:57]
User662497 - Posts: 2
Hello,

I am an AMP customer with Sierra basic package that is free of charge
I received an alert that I have to pay Sierra Chart within 3 days if I want to use your platform

-Notice: Your account has 3 days of paid usage time left.

You can activate a paid Service Package for usage time and Make a Payment by selecting Help >> Add Usage Credit on the menu. If you cannot make a payment, use the Emergency Account Activation feature on your account. After going to that page you will see this link available.

So Why I have to make a payment since the agreement with AMP is free of charge?

Thanks
Date Time Of Last Edit: 2020-05-29 22:28:52