Support Board
Date/Time: Fri, 07 Feb 2025 11:51:53 +0000
Post From: I have not been able to get sierra charts to work consistently for weeks now. help please
| [2020-05-27 16:04:14] |
| User797603 - Posts: 29 |
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for the past 3 weeks, every time I open sierra charts there is another error. I love your platform and have tons of Wyckoff indicators written in that I can't access. Now when I go to choose my data provider: rithmic I get a message saying (Not Enabled on Package) I haven't changed anything and have been using it this way for months. If I did change something, please let me know what I need to do to put it back the way it was. I am paying for data with Earn2Trade. I downloaded the DTC files you posted to put in the RIM folder and it worked for about 4 hours. Then I got more error messages The other problem I have is it's telling me I need to update to the newest version, but when I do that I get an error saying "Error saving files to local system" I have sent you guys the log from this. I have attached screenshots for you to see, but I am begging you, Please help me do whatever it takes to get sierra charts up and running so I can trade again. |
 error downloading update.png / V - Attached On 2020-05-27 16:00:42 UTC - Size: 14.15 KB - 212 views Not Enabled on package.png / V - Attached On 2020-05-27 16:00:49 UTC - Size: 59.46 KB - 222 views |