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Date/Time: Fri, 07 Feb 2025 06:45:39 +0000



Post From: Sierra Chart freezing with ES

[2020-05-21 19:05:51]
madness99 - Posts: 35
Hi,

I have been having issues where Sierra Chart is freezing when I use ES. It freezes for good 5 to 10 seconds when the opening bell and the closing bell. Then during the middle of the day. it also freezes occasionally. I start Sierra Chart with the CL chartbook, then I launch a new instance that has the ES chartbook. I'll then open a third instance that would be my GC chartbook.

It works fine most of the time but during opening and closing bell, it freezes for good 5 to 10 seconds.

What I have tried to resolve the problem, I have reloaded a new chartbook it worked fine for few days the the same issue returns.

I have also try to move Sierra Chart to another drive, but same problem.

I am pretty sure it is something with the ES chart, if I don't have the ES chart open. Sierra Chart does not freeze up.

Let me know what else I can try to resolve the issue.

I have attached two time frames from the Message log that I noticed the freeze. It actually freeze my system for about 2 seconds.

one at 4:30 and the 2nd one at 8:00

Thanks
Jerome
imageFirst freeze.jpg / V - Attached On 2020-05-21 19:05:31 UTC - Size: 96.61 KB - 284 views
imageSecond freeze.jpg / V - Attached On 2020-05-21 19:05:36 UTC - Size: 34.78 KB - 238 views