Support Board
Date/Time: Fri, 07 Feb 2025 03:43:18 +0000
Post From: CBOT Data Issue
| [2020-05-17 22:24:08] |
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We have implemented a patch, and we are releasing it among the several different servers. Just allow about 10 more minutes. The problem involves CME channel 346. The instrument definition for that channel, is not wrapping around, and was preventing further processing of the other channels. There is a problem on the CME side with channel 346. First time we have seen a problem like this. But we also see a design issue in our code, where one failed channel should not be holding up the processing of other functioning channels. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |