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Date/Time: Fri, 07 Feb 2025 00:56:41 +0000



Post From: Data Lag between Denali (SC) and TT

[2020-05-13 17:38:45]
Sierra Chart Engineering - Posts: 104368
You are correct, you need to connect to your live trading account once a month in order to meet the qualifications of the CME Group as a Non-Professional. Refer to the information here:
Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees

However, you should still be receiving delayed data.

That is why we want to see the entire Message Log. We do not see everything.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-05-13 17:39:47