Support Board
Date/Time: Fri, 07 Feb 2025 00:46:09 +0000
Post From: Data Lag between Denali (SC) and TT
| [2020-05-13 14:29:47] |
| User142249 - Posts: 2 |
|
I think I found the issue. CME live data is not connected as I will need to connect it to my FCM account in order to get the data. Is that correct? Please find the log attached: Software version: 2102 32-bit | 2020-05-13 10:21:14.666 Primary Thread ID: 14520 | 2020-05-13 10:21:14.666 Usage end date: 2020-11-09 | 2020-05-13 10:21:14.666 Enabled for: Advanced Features 2. | 2020-05-13 10:21:14.666 Enabled for: Sierra Chart Historical Data Service. | 2020-05-13 10:21:14.666 Enabled for: Denali Real-Time Exchange Data Feed. | 2020-05-13 10:21:14.666 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-05-13 10:21:14.666 Enabled for exchange2: CME (Trading Account Required) | 2020-05-13 10:21:14.666 Enabled for exchange2: CBOT (Trading Account Required) | 2020-05-13 10:21:14.666 Enabled for exchange2: COMEX (Trading Account Required) | 2020-05-13 10:21:14.666 Enabled for exchange2: NYMEX (Trading Account Required) | 2020-05-13 10:21:14.666 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-05-13 10:21:14.666 Current selected Data/Trading service: SC Data - All Services | 2020-05-13 10:21:14.666 Custom symbol settings values: enabled | 2020-05-13 10:21:14.667 Chart Update Interval: 500 | 2020-05-13 10:21:14.667 Intraday Data Storage Time Unit: 0 | 2020-05-13 10:21:14.667 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-05-13 10:21:14.667 2020-05-13 16:21:14 Local computer time | 2020-05-13 10:21:14.667 2020-05-13 14:21:14 Local computer time in UTC | 2020-05-13 10:21:14.667 2020-05-13 10:21:14 Local computer time in SC Time Zone | 2020-05-13 10:21:14.667 2020-05-13 14:19:36 Server time in UTC | 2020-05-13 10:21:14.667 Local computer UTC time and Server UTC time difference: 1 seconds. | 2020-05-13 10:21:14.667 Program path: C:\SierraChart\ | 2020-05-13 10:21:14.667 Data Files path: C:\SierraChart\Data\ | 2020-05-13 10:21:14.667 OS Version Number: 10.0 | 2020-05-13 10:21:14.667 Locale Setting: C | 2020-05-13 10:21:14.667 DLLs: TicinoMathV3.0.dll, TicinoMathV3.0_64.dll, UserContributedStudies_64.dll | 2020-05-13 10:21:14.668 SC Data - All Services | Connected to data server. | 2020-05-13 10:21:27.723 Triggering next historical data download in queue. | 2020-05-13 10:21:27.723 Triggering next historical data download in queue. | 2020-05-13 10:21:27.723 Triggering next historical data download in queue. | 2020-05-13 10:21:27.723 Triggering next historical data download in queue. | 2020-05-13 10:21:27.723 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2020-05-13 10:21:27.723 File >> Disconnect selected. | 2020-05-13 10:22:18.298 SC Data - All Services | Disconnected. | 2020-05-13 10:22:18.298 SC Data - All Services | Connected to data server. | 2020-05-13 10:22:30.044 Triggering next historical data download in queue. | 2020-05-13 10:22:30.044 Triggering next historical data download in queue. | 2020-05-13 10:22:30.045 Triggering next historical data download in queue. | 2020-05-13 10:22:30.045 Triggering next historical data download in queue. | 2020-05-13 10:22:30.045 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2020-05-13 10:22:30.045 The message log has been sent to support. | 2020-05-13 10:24:44.255 * HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2020-05-13 10:24:44.255 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 46.4.97.203. | 2020-05-13 10:24:44.255 Sending of the Message Log is completed. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2020-05-13 10:24:44.654 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | CloseSocket call. | 2020-05-13 10:24:44.901 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-05-13 10:24:44.901 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-05-13 10:24:44.922 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-05-13 10:24:44.922 |