Support Board
Date/Time: Sat, 08 Feb 2025 06:04:08 +0000
Post From: FREQUENT disconnections - beginning to become untradeable
| [2020-05-11 23:40:24] |
| MitchandSoph - Posts: 33 |
|
Thanks guys, please see below: Software version: 2092 64-bit | 2020-05-11 18:36:24.645 Primary Thread ID: 12380 | 2020-05-11 18:36:24.645 Usage end date: 2020-05-23 | 2020-05-11 18:36:24.645 Enabled for: Advanced Features 2. | 2020-05-11 18:36:24.645 Enabled for: Sierra Chart Historical Data Service. | 2020-05-11 18:36:24.645 Enabled for: Denali Real-Time Exchange Data Feed. | 2020-05-11 18:36:24.645 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-05-11 18:36:24.645 Enabled for exchange2: CME (Trading Account Required) | 2020-05-11 18:36:24.645 Enabled for exchange2: CBOT (Trading Account Required) | 2020-05-11 18:36:24.645 Enabled for exchange2: COMEX (Trading Account Required) | 2020-05-11 18:36:24.645 Enabled for exchange2: NYMEX (Trading Account Required) | 2020-05-11 18:36:24.645 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-05-11 18:36:24.645 Current selected Data/Trading service: CQG WebAPI | 2020-05-11 18:36:24.645 Custom symbol settings values: disabled | 2020-05-11 18:36:24.645 Chart Update Interval: 10 | 2020-05-11 18:36:24.645 Intraday Data Storage Time Unit: 0 | 2020-05-11 18:36:24.645 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-05-11 18:36:24.645 2020-05-12 11:36:24 Local computer time | 2020-05-11 18:36:24.645 2020-05-11 23:36:24 Local computer time in UTC | 2020-05-11 18:36:24.645 2020-05-11 18:36:24 Local computer time in SC Time Zone | 2020-05-11 18:36:24.645 2020-05-11 21:58:52 Server time in UTC | 2020-05-11 18:36:24.645 Local computer UTC time and Server UTC time difference: 1 seconds. | 2020-05-11 18:36:24.645 Program path: C:\SierraChart\ | 2020-05-11 18:36:24.645 Data Files path: C:\SierraChart\Data\ | 2020-05-11 18:36:24.645 OS Version Number: 10.0 | 2020-05-11 18:36:24.645 Locale Setting: C | 2020-05-11 18:36:24.645 DLLs: Convergent.dll, Convergent_64.dll, sst_AutoTradingOnSignal.dll, sst_AutoTradingOnSignal_64.dll, sst_FreeBundle.dll, sst_FreeBundle_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2020-05-11 18:36:24.647 SC Data - All Services | There has been no activity on the network socket for 40 seconds. Will reconnect. | 2020-05-11 18:39:09.594 DTC Client socket (1) | CloseSocket call. | 2020-05-11 18:39:09.595 SC Data - All Services | Disconnected from the server. | 2020-05-11 18:39:09.595 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2020-05-11 18:39:09.595 DTC Client socket (1) | Write in progress. Shutdown being delayed. | 2020-05-11 18:39:09.595 SC Data - All Services | Connecting to the server ds21.sierracharts.com. Port 443 | 2020-05-11 18:39:11.596 DTC Client socket (3) | Creating socket. | 2020-05-11 18:39:11.597 DTC Client socket (3) | Connecting to IP: 216.1.90.129. | 2020-05-11 18:39:11.597 SC Data - All Services | Connected to server. | 2020-05-11 18:39:11.777 SC Data - All Services | Starting socket receive thread. | 2020-05-11 18:39:11.777 SC Data - All Services | Sending encoding request to server: Binary VLS | 2020-05-11 18:39:11.777 SC Data - All Services | Setting DTC encoding to Binary VLS | 2020-05-11 18:39:11.982 SC Data - All Services | Sending logon request message. | 2020-05-11 18:39:11.982 SC Data - All Services | Received logon response. | 2020-05-11 18:39:12.759 SC Data - All Services | Server Name: SC Realtime Server. | 2020-05-11 18:39:12.759 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2020-05-11 18:39:12.759 SC Data - All Services | Successfully connected. | 2020-05-11 18:39:12.759 SC Data - All Services | Trading is not supported. | 2020-05-11 18:39:12.759 SC Data - All Services | Restarting real-time data updates for symbol: F.US.BP6M20 -> 6BM20 | 2020-05-11 18:39:12.759 SC Data - All Services | Restarting real-time data updates for symbol: F.US.CA6M20 -> 6CM20 | 2020-05-11 18:39:12.759 SC Data - All Services | Restarting real-time data updates for symbol: F.US.CLEM20 -> CLM20 | 2020-05-11 18:39:12.759 Using SC exchange feed2. Symbol: F.US.DA6?## | 2020-05-11 18:39:12.759 Added historical Intraday data request for F.US.DA6M20 to the queue. | 2020-05-11 18:39:12.759 Intraday data recording state for symbol F.US.DA6M20 is set to download 'Pending'. | 2020-05-11 18:39:12.759 Triggering next historical data download in queue. | 2020-05-11 18:39:12.759 SC Data - All Services | Restarting real-time data updates for symbol: F.US.DA6M20 -> 6AM20 | 2020-05-11 18:39:12.759 SC Data - All Services | Restarting real-time data updates for symbol: F.US.ENQM20 -> NQM20 | 2020-05-11 18:39:12.759 Using SC exchange feed2. Symbol: F.US.EP?## | 2020-05-11 18:39:12.759 Added historical Intraday data request for F.US.EPM20 to the queue. | 2020-05-11 18:39:12.759 Intraday data recording state for symbol F.US.EPM20 is set to download 'Pending'. | 2020-05-11 18:39:12.759 SC Data - All Services | Restarting real-time data updates for symbol: F.US.EPM20 -> ESM20 | 2020-05-11 18:39:12.759 SC Data - All Services | Restarting real-time data updates for symbol: F.US.EU6M20 -> 6EM20 | 2020-05-11 18:39:12.759 SC Data - All Services | Restarting real-time data updates for symbol: F.US.GCEM20 -> GCM20 | 2020-05-11 18:39:12.759 SC Data - All Services | Restarting real-time data updates for symbol: F.US.JY6M20 -> 6JM20 | 2020-05-11 18:39:12.759 Using SC exchange feed2. Symbol: F.US.M6A?## | 2020-05-11 18:39:12.765 Added historical Intraday data request for F.US.M6AM20 to the queue. | 2020-05-11 18:39:12.765 Intraday data recording state for symbol F.US.M6AM20 is set to download 'Pending'. | 2020-05-11 18:39:12.765 SC Data - All Services | Restarting real-time data updates for symbol: F.US.M6AM20 -> M6AM20 | 2020-05-11 18:39:12.765 SC Data - All Services | Restarting real-time data updates for symbol: F.US.NE6M20 -> 6NM20 | 2020-05-11 18:39:12.765 SC Data - All Services | Restarting real-time data updates for symbol: F.US.NQMM20 -> QMM20 | 2020-05-11 18:39:12.765 SC Data - All Services | Restarting real-time data updates for symbol: F.US.RTYM20 -> RTYM20 | 2020-05-11 18:39:12.765 SC Data - All Services | Restarting real-time data updates for symbol: F.US.TUAM20 -> ZTM20 | 2020-05-11 18:39:12.765 SC Data - All Services | Restarting real-time data updates for symbol: F.US.TYAM20 -> ZNM20 | 2020-05-11 18:39:12.765 SC Data - All Services | Restarting real-time data updates for symbol: F.US.USAM20 -> ZBM20 | 2020-05-11 18:39:12.765 HD Request # 130 | Downloading Intraday chart data for F.US.DA6M20 to the file F.US.DA6M20.scid. Service: cme | 2020-05-11 18:39:12.766 HD Request # 130 | Download start date-time: 2020-05-11 18:38:00.000 | 2020-05-11 18:39:12.766 HD Request # 130 | Using server: ds21.sierracharts.com port 10150 | 2020-05-11 18:39:12.766 Socket (4) | Creating socket. | 2020-05-11 18:39:12.766 Socket (4) | Connecting to IP: 216.1.90.129. | 2020-05-11 18:39:12.766 SC Data - All Services | Received security definition for symbol F.US.BP6M20 | 2020-05-11 18:39:12.948 SC Data - All Services | Received security definition for symbol F.US.CA6M20 | 2020-05-11 18:39:12.948 SC Data - All Services | Received security definition for symbol F.US.CLEM20 | 2020-05-11 18:39:12.948 SC Data - All Services | Received security definition for symbol F.US.DA6M20 | 2020-05-11 18:39:12.948 SC Data - All Services | Received security definition for symbol F.US.ENQM20 | 2020-05-11 18:39:12.948 SC Data - All Services | Received security definition for symbol F.US.EPM20 | 2020-05-11 18:39:12.948 SC Data - All Services | Received security definition for symbol F.US.EU6M20 | 2020-05-11 18:39:12.948 SC Data - All Services | Received security definition for symbol F.US.GCEM20 | 2020-05-11 18:39:12.948 SC Data - All Services | Received security definition for symbol F.US.JY6M20 | 2020-05-11 18:39:12.948 SC Data - All Services | Received security definition for symbol F.US.M6AM20 | 2020-05-11 18:39:12.948 SC Data - All Services | Received security definition for symbol F.US.NE6M20 | 2020-05-11 18:39:13.013 SC Data - All Services | Received security definition for symbol F.US.NQMM20 | 2020-05-11 18:39:13.013 SC Data - All Services | Received security definition for symbol F.US.RTYM20 | 2020-05-11 18:39:13.013 SC Data - All Services | Received security definition for symbol F.US.TUAM20 | 2020-05-11 18:39:13.013 SC Data - All Services | Received security definition for symbol F.US.TYAM20 | 2020-05-11 18:39:13.013 SC Data - All Services | Received security definition for symbol F.US.USAM20 | 2020-05-11 18:39:13.013 HD Request # 130 | Setting DTC encoding to Binary VLS | 2020-05-11 18:39:13.124 HD Request # 130 | Sending historical data logon request message. | 2020-05-11 18:39:13.124 DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-05-11 18:39:13.607 * DTC Client socket (1) | Write has completed. Shutdown being performed. | 2020-05-11 18:39:13.607 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2020-05-11 18:39:13.607 DTC Client socket (1) | Socket gracefully closed by remote side. | 2020-05-11 18:39:13.607 DTC Client socket (1) | Closed. | 2020-05-11 18:39:13.607 HD Request # 130 | Requesting Intraday data. Start date-time: 2020-05-11 18:38:00. Record interval: 0. Symbol: 6AM20 | 2020-05-11 18:39:13.764 HD Request # 130 | Decompressing data. | 2020-05-11 18:39:13.941 HD Request # 130 | Receiving Intraday data for F.US.DA6M20 starting at 2020-05-11 18:38:00 | 2020-05-11 18:39:13.941 Socket (4) | CloseSocket call. | 2020-05-11 18:39:13.942 Socket (4) | Shutdown started. Waiting for graceful close. | 2020-05-11 18:39:13.942 Historical data download thread signaled to stop. | 2020-05-11 18:39:13.942 HD Request # 130 | Timestamp of first Intraday data file record written: 2020-05-11 18:38:34 | 2020-05-11 18:39:13.942 HD Request # 130 | Received 18 records from 2020-05-11 18:38:00.000 to 2020-05-11 18:39:02.000 (62.0 seconds) and wrote 17 records for F.US.DA6M20 | 2020-05-11 18:39:13.942 HD Request # 130 | Completion time: 0s | 2020-05-11 18:39:13.949 HD Request # 130 | Intraday data download complete for F.US.DA6M20. Unique request ID: 130 | 2020-05-11 18:39:13.949 Removing historical data download ID 130. | 2020-05-11 18:39:13.949 Real-time Intraday chart data file updates started for F.US.DA6M20 | 2020-05-11 18:39:13.949 Intraday chart data file opened for F.US.DA6M20 | 2020-05-11 18:39:13.949 HD Request # 130 | Enabling Intraday chart updating for symbol. | 2020-05-11 18:39:13.949 Triggering next historical data download in queue. | 2020-05-11 18:39:13.949 HD Request # 131 | Downloading Intraday chart data for F.US.EPM20 to the file F.US.EPM20.scid. Service: cme | 2020-05-11 18:39:13.949 HD Request # 131 | Download start date-time: 2020-05-11 18:38:20.000 | 2020-05-11 18:39:13.949 HD Request # 131 | Using server: ds23.sierracharts.com port 10149 | 2020-05-11 18:39:13.949 Socket (1) | Creating socket. | 2020-05-11 18:39:13.949 Socket (1) | Connecting to IP: 216.1.90.130. | 2020-05-11 18:39:13.949 F.US.EPM20[M] Point & Figure 1-12 #3 | Study: MasterLevels | Making HTTP request. | 2020-05-11 18:39:14.036 F.US.EPM20[M] Point & Figure 1-12 #3 | Study: StalkZones | Making HTTP request. | 2020-05-11 18:39:14.036 Socket (4) | Socket gracefully closed by remote side. | 2020-05-11 18:39:14.123 Socket (4) | Closed. | 2020-05-11 18:39:14.123 HD Request # 131 | Setting DTC encoding to Binary VLS | 2020-05-11 18:39:14.339 HD Request # 131 | Sending historical data logon request message. | 2020-05-11 18:39:14.339 HD Request # 131 | Requesting Intraday data. Start date-time: 2020-05-11 18:38:20. Record interval: 0. Symbol: ESM20 | 2020-05-11 18:39:14.982 HD Request # 131 | Decompressing data. | 2020-05-11 18:39:15.173 HD Request # 131 | Receiving Intraday data for F.US.EPM20 starting at 2020-05-11 18:38:20 | 2020-05-11 18:39:15.173 Socket (1) | CloseSocket call. | 2020-05-11 18:39:15.173 Socket (1) | Shutdown started. Waiting for graceful close. | 2020-05-11 18:39:15.173 Historical data download thread signaled to stop. | 2020-05-11 18:39:15.173 HD Request # 131 | Timestamp of first Intraday data file record written: 2020-05-11 18:38:21 | 2020-05-11 18:39:15.173 HD Request # 131 | Received 229 records from 2020-05-11 18:38:20.000 to 2020-05-11 18:39:11.000 (51.0 seconds) and wrote 223 records for F.US.EPM20 | 2020-05-11 18:39:15.174 Added 2 Time and Sales records to Intraday data file for F.US.EPM20 after download. | 2020-05-11 18:39:15.180 HD Request # 131 | Completion time: 2s | 2020-05-11 18:39:15.185 HD Request # 131 | Intraday data download complete for F.US.EPM20. Unique request ID: 131 | 2020-05-11 18:39:15.185 Removing historical data download ID 131. | 2020-05-11 18:39:15.185 Real-time Intraday chart data file updates started for F.US.EPM20 | 2020-05-11 18:39:15.185 Intraday chart data file opened for F.US.EPM20 | 2020-05-11 18:39:15.185 HD Request # 131 | Enabling Intraday chart updating for symbol. | 2020-05-11 18:39:15.185 Triggering next historical data download in queue. | 2020-05-11 18:39:15.185 HD Request # 132 | Downloading Intraday chart data for F.US.M6AM20 to the file F.US.M6AM20.scid. Service: cme | 2020-05-11 18:39:15.185 HD Request # 132 | Download start date-time: 2020-05-11 18:37:51.000 | 2020-05-11 18:39:15.186 HD Request # 132 | Using server: ds21.sierracharts.com port 10150 | 2020-05-11 18:39:15.186 Socket (4) | Creating socket. | 2020-05-11 18:39:15.186 Socket (4) | Connecting to IP: 216.1.90.129. | 2020-05-11 18:39:15.186 Socket (1) | Socket gracefully closed by remote side. | 2020-05-11 18:39:15.371 Socket (1) | Closed. | 2020-05-11 18:39:15.371 HD Request # 132 | Setting DTC encoding to Binary VLS | 2020-05-11 18:39:15.547 HD Request # 132 | Sending historical data logon request message. | 2020-05-11 18:39:15.547 HD Request # 132 | Requesting Intraday data. Start date-time: 2020-05-11 18:37:51. Record interval: 0. Symbol: M6AM20 | 2020-05-11 18:39:15.725 HD Request # 132 | Decompressing data. | 2020-05-11 18:39:15.900 HD Request # 132 | Receiving Intraday data for F.US.M6AM20 starting at 2020-05-11 18:37:51 | 2020-05-11 18:39:15.901 Socket (4) | CloseSocket call. | 2020-05-11 18:39:15.901 Socket (4) | Shutdown started. Waiting for graceful close. | 2020-05-11 18:39:15.901 Historical data download thread signaled to stop. | 2020-05-11 18:39:15.901 HD Request # 132 | Timestamp of first Intraday data file record written: 2020-05-11 18:38:42 | 2020-05-11 18:39:15.901 HD Request # 132 | Received 2 records from 2020-05-11 18:37:51.000 to 2020-05-11 18:38:42.000 (51.0 seconds) and wrote 1 record for F.US.M6AM20 | 2020-05-11 18:39:15.902 HD Request # 132 | Completion time: 0s | 2020-05-11 18:39:15.908 HD Request # 132 | Intraday data download complete for F.US.M6AM20. Unique request ID: 132 | 2020-05-11 18:39:15.908 Removing historical data download ID 132. | 2020-05-11 18:39:15.908 Real-time Intraday chart data file updates started for F.US.M6AM20 | 2020-05-11 18:39:15.908 Intraday chart data file opened for F.US.M6AM20 | 2020-05-11 18:39:15.908 HD Request # 132 | Enabling Intraday chart updating for symbol. | 2020-05-11 18:39:15.908 Triggering next historical data download in queue. | 2020-05-11 18:39:15.908 Socket (4) | Socket gracefully closed by remote side. | 2020-05-11 18:39:16.081 Socket (4) | Closed. | 2020-05-11 18:39:16.081 F.US.EPM20[M] Point & Figure 1-12 #3 | Study: MasterLevels | Making HTTP request. | 2020-05-11 18:39:16.222 F.US.EPM20[M] Point & Figure 1-12 #3 | Study: StalkZones | Making HTTP request. | 2020-05-11 18:39:16.325 Opened cached Intraday file: C:\SierraChart\Data\F.US.EPM20.scid. Thread ID: 4912 | 2020-05-11 18:39:17.094 Date Time Of Last Edit: 2020-05-11 23:50:25
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