Support Board
Date/Time: Thu, 06 Feb 2025 22:20:00 +0000
Post From: Intra-day Chart Not loading more than 1 day
| [2020-05-07 15:43:20] |
| Mattc55 - Posts: 97 |
|
Software version: 2098 64-bit | 2020-05-07 11:39:09.930 Primary Thread ID: 21388 | 2020-05-07 11:39:09.930 Usage end date: 2020-05-19 | 2020-05-07 11:39:09.930 Enabled for: Advanced Features 2. | 2020-05-07 11:39:09.930 Enabled for: Sierra Chart Historical Data Service. | 2020-05-07 11:39:09.930 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-05-07 11:39:09.930 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-05-07 11:39:09.930 Current selected Data/Trading service: CQG WebAPI | 2020-05-07 11:39:09.930 Custom symbol settings values: enabled | 2020-05-07 11:39:09.930 Chart Update Interval: 500 | 2020-05-07 11:39:09.930 Intraday Data Storage Time Unit: 1 | 2020-05-07 11:39:09.930 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-05-07 11:39:09.930 2020-05-07 11:39:09 Local computer time | 2020-05-07 11:39:09.930 2020-05-07 15:39:09 Local computer time in UTC | 2020-05-07 11:39:09.930 2020-05-07 11:39:09 Local computer time in SC Time Zone | 2020-05-07 11:39:09.930 2020-05-07 14:45:56 Server time in UTC | 2020-05-07 11:39:09.930 Local computer UTC time and Server UTC time difference: 1 seconds. | 2020-05-07 11:39:09.930 Program path: C:\SierraChart\ | 2020-05-07 11:39:09.930 Data Files path: C:\SierraChart\Data\ | 2020-05-07 11:39:09.930 OS Version Number: 10.0 | 2020-05-07 11:39:09.930 Locale Setting: C | 2020-05-07 11:39:09.930 Added historical Intraday data request for F.US.EPM20 to the queue. | 2020-05-07 11:39:30.225 Intraday data recording state for symbol F.US.EPM20 is set to download 'Pending'. | 2020-05-07 11:39:30.225 Triggering next historical data download in queue. | 2020-05-07 11:39:30.225 HD Request # 8 | Downloading Intraday chart data for F.US.EPM20 to the file F.US.EPM20.scid. Service: cqg | 2020-05-07 11:39:30.225 Reloading all charts with filename: F.US.EPM20.scid | 2020-05-07 11:39:30.225 HD Request # 8 | Download start date-time: 2019-11-03 10:39:30.000 | 2020-05-07 11:39:30.229 HD Request # 8 | Using server: ds4.sierracharts.com port 10149 | 2020-05-07 11:39:30.229 Socket (2) | Creating socket. | 2020-05-07 11:39:30.269 Socket (2) | Connecting to IP: 192.81.56.146. | 2020-05-07 11:39:30.269 HD Request # 8 | Setting DTC encoding to Binary VLS | 2020-05-07 11:39:30.376 HD Request # 8 | Sending historical data logon request message. | 2020-05-07 11:39:30.377 F.US.EPM20 1 Min #1 | Reloading chart. | 2020-05-07 11:39:30.467 F.US.EPM20 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.EPM20.scid | 2020-05-07 11:39:30.479 HD Request # 8 | Requesting Intraday data. Start date-time: 2019-11-03 10:39:30. Record interval: 1. Symbol: F.US.EPM20 | 2020-05-07 11:39:30.961 HD Request # 8 | Decompressing data. | 2020-05-07 11:39:31.012 Socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-05-07 11:40:09.562 * Socket (2) | Socket gracefully closed by remote side. | 2020-05-07 11:40:09.562 Socket (2) | CloseSocket call. | 2020-05-07 11:40:09.562 Socket (0) | CloseSocket call. | 2020-05-07 11:40:09.562 Socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2020-05-07 11:40:09.562 HD Request # 8 | Error downloading historical Intraday data for F.US.EPM20. The network socket has been closed. Retrying download. | 2020-05-07 11:40:09.562 Socket (2) | Closed. | 2020-05-07 11:40:09.562 Added historical Intraday data request for F.US.EPM20 to the queue. | 2020-05-07 11:40:09.562 Triggering next historical data download in queue. | 2020-05-07 11:40:09.562 Historical data download thread signaled to stop. | 2020-05-07 11:40:09.562 HD Request # 8 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for F.US.EPM20 | 2020-05-07 11:40:09.562 HD Request # 8 | Completion time: 39s | 2020-05-07 11:40:09.562 HD Request # 9 | Downloading Intraday chart data for F.US.EPM20 to the file F.US.EPM20.scid. Service: cqg | 2020-05-07 11:40:09.562 Reloading all charts with filename: F.US.EPM20.scid | 2020-05-07 11:40:09.563 HD Request # 9 | Download start date-time: 2019-11-03 10:40:09.000 | 2020-05-07 11:40:09.566 HD Request # 9 | Using server: ds3.sierracharts.com port 10150 | 2020-05-07 11:40:09.567 Socket (2) | Creating socket. | 2020-05-07 11:40:09.607 Socket (2) | Connecting to IP: 65.182.172.42. | 2020-05-07 11:40:09.607 HD Request # 9 | Setting DTC encoding to Binary VLS | 2020-05-07 11:40:09.718 HD Request # 9 | Sending historical data logon request message. | 2020-05-07 11:40:09.718 HD Request # 9 | Requesting Intraday data. Start date-time: 2019-11-03 10:40:09. Record interval: 1. Symbol: F.US.EPM20 | 2020-05-07 11:40:09.768 HD Request # 9 | Decompressing data. | 2020-05-07 11:40:09.817 F.US.EPM20 1 Min #1 | Reloading chart. | 2020-05-07 11:40:09.960 F.US.EPM20 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.EPM20.scid | 2020-05-07 11:40:09.969 Socket (2) | Socket gracefully closed by remote side. | 2020-05-07 11:40:48.876 Socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-05-07 11:40:48.877 * Socket (2) | CloseSocket call. | 2020-05-07 11:40:48.877 Socket (0) | CloseSocket call. | 2020-05-07 11:40:48.877 Socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2020-05-07 11:40:48.877 Socket (2) | Closed. | 2020-05-07 11:40:48.878 HD Request # 9 | Error downloading historical Intraday data for F.US.EPM20. The network socket has been closed. Retrying download. | 2020-05-07 11:40:48.878 Added historical Intraday data request for F.US.EPM20 to the queue. | 2020-05-07 11:40:48.878 Triggering next historical data download in queue. | 2020-05-07 11:40:48.878 Historical data download thread signaled to stop. | 2020-05-07 11:40:48.879 HD Request # 9 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for F.US.EPM20 | 2020-05-07 11:40:48.879 HD Request # 9 | Completion time: 39s | 2020-05-07 11:40:48.879 HD Request # 10 | Downloading Intraday chart data for F.US.EPM20 to the file F.US.EPM20.scid. Service: cqg | 2020-05-07 11:40:48.879 Reloading all charts with filename: F.US.EPM20.scid | 2020-05-07 11:40:48.881 HD Request # 10 | Download start date-time: 2019-11-03 10:40:48.000 | 2020-05-07 11:40:48.886 HD Request # 10 | Using server: ds4.sierracharts.com port 10149 | 2020-05-07 11:40:48.886 Socket (2) | Creating socket. | 2020-05-07 11:40:48.886 Socket (2) | Connecting to IP: 192.81.56.146. | 2020-05-07 11:40:48.887 F.US.EPM20 1 Min #1 | Reloading chart. | 2020-05-07 11:40:48.958 F.US.EPM20 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.EPM20.scid | 2020-05-07 11:40:48.966 HD Request # 10 | Setting DTC encoding to Binary VLS | 2020-05-07 11:40:48.997 HD Request # 10 | Sending historical data logon request message. | 2020-05-07 11:40:48.997 HD Request # 10 | Requesting Intraday data. Start date-time: 2019-11-03 10:40:48. Record interval: 1. Symbol: F.US.EPM20 | 2020-05-07 11:40:49.563 HD Request # 10 | Decompressing data. | 2020-05-07 11:40:49.614 Socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-05-07 11:41:28.166 * Socket (2) | Socket gracefully closed by remote side. | 2020-05-07 11:41:28.166 Socket (2) | CloseSocket call. | 2020-05-07 11:41:28.166 Socket (0) | CloseSocket call. | 2020-05-07 11:41:28.167 Socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2020-05-07 11:41:28.167 HD Request # 10 | Error downloading historical Intraday data for F.US.EPM20. The network socket has been closed. Retrying download. | 2020-05-07 11:41:28.167 Socket (2) | Closed. | 2020-05-07 11:41:28.167 Historical data download thread signaled to stop. | 2020-05-07 11:41:28.167 HD Request # 10 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for F.US.EPM20 | 2020-05-07 11:41:28.167 HD Request # 10 | Receiving Intraday data for F.US.EPM20 starting at 2020-05-07 11:41:04 | 2020-05-07 11:41:28.167 Added 628 Time and Sales records to Intraday data file for F.US.EPM20 after download. | 2020-05-07 11:41:28.168 HD Request # 10 | Timestamp of first Intraday data file record written: 2020-05-07 11:41:04 | 2020-05-07 11:41:28.168 HD Request # 10 | Completion time: 40s | 2020-05-07 11:41:28.171 HD Request # 10 | Intraday data download complete for F.US.EPM20. Unique request ID: 5 | 2020-05-07 11:41:28.171 Removing historical data download ID 5. | 2020-05-07 11:41:28.171 Real-time Intraday chart data file updates started for F.US.EPM20 | 2020-05-07 11:41:28.171 Opened cached Intraday file: C:\SierraChart\Data\F.US.EPM20.scid. Thread ID: 21388 | 2020-05-07 11:41:28.172 Intraday chart data file opened for F.US.EPM20 | 2020-05-07 11:41:28.172 HD Request # 10 | Enabling Intraday chart updating for symbol. | 2020-05-07 11:41:28.172 Triggering next historical data download in queue. | 2020-05-07 11:41:28.172 |