Login Page - Create Account

Support Board


Date/Time: Thu, 06 Feb 2025 18:15:10 +0000



Post From: not connecting to rithmic feed

[2020-05-02 10:51:47]
Sierra Chart Engineering - Posts: 104368
Regarding Rithmic, refer to:
Regarding Rithmic (Our Final Post on this Subject)

and then it is opening abut ten charts that I have never seen before
Make sure Chartbooks do not automatically open. Follow the instructions here:
Sierra Chart - Software Login Instructions: Disabling Automatically Opening Files on Startup

Do you have any trouble opening the Chartbooks you normally work with? If so, refer to:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.16 - What to do if Sierra Chart is in a frozen state for an extended time due to extended high CPU usage caused by an automatically or manually opened Chartbook
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing