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Date/Time: Thu, 06 Feb 2025 17:05:47 +0000



Post From: refund

[2020-04-30 12:50:41]
User690935 - Posts: 5
I started a support ticket for a refund 2 days ago but haven' heard anything back. Trying to get a refund for this account because when I switched to SC routing, I got a new SC account. SC support told me to request a refund.

[8] 2020-04-28 14:48:35 UTC | By : Sierra Chart Support | Status : Open

Order Routing is connected to this account, so you would need to add the data to this ******* Account. You can ask for a refund for the old [******* account] - please log into the [****** account] to put in this request for a refund.