Support Board
Date/Time: Sat, 23 Nov 2024 02:18:21 +0000
Post From: Regarding Rithmic (Our Final Post on this Subject)
| [2020-04-29 22:50:38] |
| |
|
There are numerous posts on this board regarding Rithmic and we have been asked about whether Sierra Chart will be supporting the connection directly to the R-Trader software to avoid paying exchange fees a second time when using Sierra Chart. This connection would mean that when you are only paying one set of exchange fees to Rithmic, this would allow you to use Sierra Chart at the same time as R-Trader and other programs. Sierra Chart has discontinued all technical support for Rithmic effective December 2019 and any updates because those updates are not technically possible (Refer to post #15 below). If you have been referred to this thread, and you have some issue involving a connection to Rithmic or some issue/question about Rithmic with Sierra Chart, we will not be providing technical support for it. The state of Rithmic is as is and will be removed effective December 31, 2020, from Sierra Chart completely in newer versions. The technical integration that Sierra Chart has to Rithmic is substandard due the type of interface provided by Rithmic. We understand why it is used by users, but it will not be even possible to use newer versions of Sierra Chart released after that time with Rithmic. It is part of our plans to have a single unified way to support market data from and order routing to common exchanges in order to provide the best level of service. So Sierra Chart is not going to be supporting the connection to R-trader to save on exchange fees because we do not have the technical ability to do that. The Rithmic bridge program has not been in active development for about three years now, and it cannot be changed. The current supported services are listed here: Supported Data and Trading Services The preferred alternatives to Rithmic are as follows: Sierra Chart / Trading Technologies Futures Order Routing Service (Have a look through the Introduction section on that page for the benefits of using this service as compared to Rithmic. This service supports multiple simultaneous connections without restriction.) Denali Exchange Data Feed (This service supports three connections per same device) Delayed Exchange Data Feed (No connection limits) Simulated Futures Trading Service (No connection limits) And if you are trading on exchanges other than or in addition to the CME Group (all four market data centers), use CQG: CQG Trading Platform Service Once we add EUREX to the Denali Exchange Data Feed delivered out of Frankfurt, then we would recommend using the Sierra Chart order routing service for EUREX trading. But for now we recommend just staying with CQG. We do have EUREX data available with the Sierra Chart Exchange Data Feed although that comes out of Chicago and not Frankfurt. -------- If you are not able to connect Sierra Chart to Rithmic because you are also running R-trader, what is the reason that you run R-trader at the same time? If it is for a secondary means of access to your account, with the Sierra Chart Order Routing Service, you already have a secondary means of access through the available web-based trading panel: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#WebBasedTradingPanel Additionally you can also connect to the Sierra Chart Order Routing Service from Sierra Chart as many times as you want on the same or different systems. In the case of when using different systems, if you are not paying additional exchange fees to access the real-time data, you can use the delayed data. For instructions refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#UsingDelayedMarketData Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-23 05:07:25
|