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Date/Time: Thu, 06 Feb 2025 08:12:39 +0000



Post From: DTS Not Connecting

[2020-04-17 05:02:12]
Sierra Chart Engineering - Posts: 104368
There is some connectivity issue to this address and port somewhere from your computer to the server:
CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2020-04-16 15:51:14.955
Refer to help topic 1.1:
Data/Trading Service Connection and Symbol Issues: 1.1. Data or Trading Service Setup Issue. Unable to Connect to Data or Trade Server.

So it does not appear to be due to a firewall based upon what you did.

What exchanges are you trading?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-04-17 05:03:21