Support Board
Date/Time: Thu, 06 Feb 2025 03:58:33 +0000
Post From: I can not open an order
[2020-04-11 01:01:44] |
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The symbol you are using is for the regular Bitmex, not for the Testnet. You can see this in the Service Log where it states: Invalid BitMEX Trading Direct Symbol format. Needs to be [Instrument]-BMEXT.
When you go to File >> Find Symbol you will see that there are two entries, one for Bitmex and another for Bitmex Testnet. You will want to choose the symbols for Bitmex Testnet if you are connecting to that BitMex server. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-11 01:02:08
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