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Date/Time: Thu, 06 Feb 2025 05:03:20 +0000



Post From: CL Exchange traded spread symbols stopped working with Denali/TT SC ORS Feed

[2020-04-08 10:42:18]
Sierra Chart Engineering - Posts: 104368
We need some time to look into this. Something has changed causing a symbol mapping issue with these types of symbols.

The data is there but the mapping is not functioning as originally designed when used with the TT order routing. We do not think we are going to have this worked out until the end of the day today.

For now you can go back to any version before 2072. If the version you were using before did not have a problem you can just easily roll back to that with Help >> Install Previous Version.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-04-08 10:43:06