Login Page - Create Account

Support Board


Date/Time: Mon, 25 Nov 2024 05:25:16 +0000



Post From: To many downloads?

[2014-01-10 05:16:53]
Sierra Chart Engineering - Posts: 104368
Please do not delete any of the .dly files. This is not recommended and only necessarily causes more downloads.

We want to set a time to go over this with you on Friday using remote assistance to determine what the problem is. It seems unusual that you are hitting a limit of 500 downloads a day with the futures markets. The limit will reset once each day. It is considered a rare condition to encounter it.

Please contact us here with your name and telephone number:
https://www.sierrachart.com/usercp.php?page=SupportTickets
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-10 05:17:20