Support Board
Date/Time: Thu, 06 Feb 2025 04:45:29 +0000
Post From: CL Exchange traded spread symbols stopped working with Denali/TT SC ORS Feed
| [2020-04-08 00:13:38] |
| ErikT - Posts: 121 |
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Note: I just upgraded to SC 2078 trying to solve another problem, so it's conceivable this is a version issue. All my charts that include CL Exchange-traded spread symbols stopped working two days ago. Last trade price is stale. Reload/recalculate produced no results. Delete all data and redownload caused the chart to go blank (because it can't redownload the data) Trying to open a new chart for a symbol not already cached results in blank chart (can't download data), and SC Log reveals no data received for valid symbols that worked fine a few days ago. Example log excerpt" Added historical Intraday data request for CLX20-CLH21.CL.FUT_SPREAD.NYMEX to the queue. | 2020-04-07 20:04:40.277
Intraday data recording state for symbol CLX20-CLH21.CL.FUT_SPREAD.NYMEX is set to download 'Pending'. | 2020-04-07 20:04:40.277 Triggering next historical data download in queue. | 2020-04-07 20:04:40.278 Delaying start of download for CLX20-CLH21.CL.FUT_SPREAD.NYMEX | 2020-04-07 20:04:40.278 SC Data - All Services | Real-time data for symbol CLX20-CLH21.CL.FUT_SPREAD.NYMEX is currently unavailable. | 2020-04-07 20:04:40.557 SC Data - All Services | Received security definition for symbol CLX20-CLH21.CL.FUT_SPREAD.NYMEX | 2020-04-07 20:04:40.557 HD Request # 293 | Downloading Intraday chart data for CLX20-CLH21.CL.FUT_SPREAD.NYMEX to the file CLX20-CLH21.CL.FUT_SPREAD.NYMEX.scid. Service: nymex | 2020-04-07 20:04:45.482 Compressing file: V:\FILE SHARES\My Documents\SierraChart Data\Data_Advantage\CLX20-CLH21.CL.FUT_SPREAD.NYMEX.scid. This may take a while. | 2020-04-07 20:04:45.482 HD Request # 293 | Download start date-time: 2019-10-04 20:04:45.000 | 2020-04-07 20:04:45.482 HD Request # 293 | Using server: ds21.sierracharts.com port 10150 | 2020-04-07 20:04:45.483 Socket (4) | Creating socket. | 2020-04-07 20:04:45.526 Socket (4) | Connecting to IP: 216.1.90.129. | 2020-04-07 20:04:45.526 HD Request # 293 | Setting DTC encoding to Binary VLS | 2020-04-07 20:04:45.859 HD Request # 293 | Sending historical data logon request message. | 2020-04-07 20:04:45.859 HD Request # 293 | Requesting Intraday data. Start date-time: 2019-10-04 20:04:45. Record interval: 0. Symbol: CLX20-CLH21.CL.FUT_SPREAD.NYMEX | 2020-04-07 20:04:46.490 Socket (4) | CloseSocket call. | 2020-04-07 20:04:46.670 HD Request # 293 | Error downloading historical Intraday data for CLX20-CLH21.CL.FUT_SPREAD.NYMEX. Historical data file not available for symbol. | 2020-04-07 20:04:46.670 Socket (4) | Shutdown started. Waiting for graceful close. | 2020-04-07 20:04:46.670 Historical data download thread signaled to stop. | 2020-04-07 20:04:46.670 HD Request # 293 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for CLX20-CLH21.CL.FUT_SPREAD.NYMEX | 2020-04-07 20:04:46.670 HD Request # 293 | Completion time: 1s | 2020-04-07 20:04:46.670 HD Request # 293 | Intraday data download complete for CLX20-CLH21.CL.FUT_SPREAD.NYMEX. Unique request ID: 318 | 2020-04-07 20:04:46.670 Removing historical data download ID 318. | 2020-04-07 20:04:46.670 Real-time Intraday chart data file updates started for CLX20-CLH21.CL.FUT_SPREAD.NYMEX | 2020-04-07 20:04:46.670 Intraday chart data file opened for CLX20-CLH21.CL.FUT_SPREAD.NYMEX | 2020-04-07 20:04:46.670 HD Request # 293 | Enabling Intraday chart updating for symbol. | 2020-04-07 20:04:46.670 It appears to me that either the Denali/TT ORS feed stopped supporting these symbols or my update to SC2078 broke something. Thanks in advance for your attention to this - I'm dead in the water till I can resolve this, as I primarily trade these timespreads. |