Support Board
Date/Time: Thu, 06 Feb 2025 02:40:14 +0000
Post From: Charts Stopped updating for 15 minutes today
| [2020-04-07 21:00:45] |
| User627712 - Posts: 16 |
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Hello, this happened again today from 16:14 to 16:30 EST. When it was stopped, i tried to "delete and download data from the current position to end" which used 16:14 as default start time, but it didn't work. This time I captured the message log (see below), please take a look and let me know. Thanks. Reading Internal Order ID file. | 2020-04-07 15:23:28.286 Reading Trade Orders file. | 2020-04-07 15:23:28.411 Reading Trade Positions file. | 2020-04-07 15:23:28.416 Reading Account Balance file. | 2020-04-07 15:23:28.419 UDPListener (1392). Port 22904 | Listening on UDP port 22904. | 2020-04-07 15:23:28.437 Software version: 2078 64-bit | 2020-04-07 15:23:28.438 Primary Thread ID: 7504 | 2020-04-07 15:23:28.438 Enabled for: Advanced Features 2. | 2020-04-07 15:23:28.438 Enabled for: Sierra Chart Historical Data Service. | 2020-04-07 15:23:28.438 Enabled for: Denali Real-Time Exchange Data Feed. | 2020-04-07 15:23:28.438 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-04-07 15:23:28.438 Enabled for exchange2: CME (Trading Account Required) | 2020-04-07 15:23:28.438 Enabled for exchange2: CBOT (Trading Account Required) | 2020-04-07 15:23:28.438 Enabled for exchange2: COMEX (Trading Account Required) | 2020-04-07 15:23:28.438 Enabled for exchange2: NYMEX (Trading Account Required) | 2020-04-07 15:23:28.438 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-04-07 15:23:28.438 Current selected Data/Trading service: SC Futures Order Routing/Data | 2020-04-07 15:23:28.438 Custom symbol settings values: enabled | 2020-04-07 15:23:28.438 Chart Update Interval: 500 | 2020-04-07 15:23:28.438 Intraday Data Storage Time Unit: 0 | 2020-04-07 15:23:28.438 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-04-07 15:23:28.438 2020-04-07 15:23:28 Local computer time | 2020-04-07 15:23:28.438 2020-04-07 19:23:28 Local computer time in UTC | 2020-04-07 15:23:28.438 2020-04-07 15:23:28 Local computer time in SC Time Zone | 2020-04-07 15:23:28.438 2020-04-07 19:23:27 Server time in UTC | 2020-04-07 15:23:28.438 Local computer UTC time and Server UTC time difference: 1 seconds. | 2020-04-07 15:23:28.438 Program path: C:\SierraChart\ | 2020-04-07 15:23:28.438 Data Files path: C:\SierraChart\Data\ | 2020-04-07 15:23:28.438 OS Version Number: 10.0 | 2020-04-07 15:23:28.438 Locale Setting: C | 2020-04-07 15:23:28.438 Checking for new symbol settings. Requested symbol settings MD5 for service code sc_futures.dtc.trading. Request ID: 1. | 2020-04-07 15:23:28.438 Date Time Of Last Edit: 2020-04-08 10:21:38
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