Support Board
Date/Time: Thu, 06 Feb 2025 00:59:02 +0000
Post From: stuck in downloading historical data, Bars may not appear until done
| [2020-04-02 13:02:47] |
| the white rabbit - Posts: 22 |
|
Hi, SC was working perfectly fine until last week, I tried a new Chartbook template. since then the msg "downloading historical data, Bars may not appear until done" last way to long for the charts to start printing again, like 45min to 1 hour . I contacted CQG and there was nothing they could help with. Reading Internal Order ID file. | 2020-04-02 16:50:20.559 Reading Trade Orders file. | 2020-04-02 16:50:21.272 Reading Trade Positions file. | 2020-04-02 16:50:21.274 Reading Account Balance file. | 2020-04-02 16:50:21.278 UDPListener (1316). Port 22904 | Listening on UDP port 22904. | 2020-04-02 16:50:21.440 Software version: 2072 64-bit | 2020-04-02 16:50:21.440 Primary Thread ID: 14936 | 2020-04-02 16:50:21.440 Usage end date: 2020-04-24 | 2020-04-02 16:50:21.440 Enabled for: Advanced Features 2. | 2020-04-02 16:50:21.440 Enabled for: Sierra Chart Historical Data Service. | 2020-04-02 16:50:21.440 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-04-02 16:50:21.440 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-04-02 16:50:21.440 Current selected Data/Trading service: CQG WebAPI | 2020-04-02 16:50:21.440 Custom symbol settings values: enabled | 2020-04-02 16:50:21.440 Chart Update Interval: 500 | 2020-04-02 16:50:21.440 Intraday Data Storage Time Unit: 0 | 2020-04-02 16:50:21.440 Time Zone: +04:00:00 (GST+04) | 2020-04-02 16:50:21.440 2020-04-02 16:50:21 Local computer time | 2020-04-02 16:50:21.440 2020-04-02 12:50:21 Local computer time in UTC | 2020-04-02 16:50:21.440 2020-04-02 16:50:21 Local computer time in SC Time Zone | 2020-04-02 16:50:21.440 2020-04-02 12:50:12 Server time in UTC | 2020-04-02 16:50:21.440 Local computer UTC time and Server UTC time difference: 7 seconds. | 2020-04-02 16:50:21.440 Program path: C:\SierraChart\ | 2020-04-02 16:50:21.440 Data Files path: C:\SierraChart\Data\ | 2020-04-02 16:50:21.440 OS Version Number: 10.0 | 2020-04-02 16:50:21.442 Locale Setting: C | 2020-04-02 16:50:21.442 DLLs: UserContributedStudies_64.dll | 2020-04-02 16:50:21.447 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2020-04-02 16:50:21.449 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-04-02 16:50:21.742 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-04-02 16:50:22.059 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-04-02 16:50:22.060 Received 5 login tokens. | 2020-04-02 16:50:22.473 Symbol settings MD5 received. Request ID: 1. | 2020-04-02 16:50:22.772 Requested symbol settings for service code cqg. Request ID: 2. | 2020-04-02 16:50:22.773 Symbol settings received. Request ID: 2. | 2020-04-02 16:50:25.351 CQG WebAPI | Connecting to server api.cqg.com | 2020-04-02 16:50:27.490 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2020-04-02 16:50:27.490 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2020-04-02 16:50:28.437 CQG WebSocket socket (1) | Connecting to IP: 118.201.11.218. | 2020-04-02 16:50:28.437 CQG WebSocket | Opening WebSocket. | 2020-04-02 16:50:28.998 CQG WebSocket | Sending WebSocket handshake. | 2020-04-02 16:50:28.998 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2020-04-02 16:50:31.282 CQG WebSocket | Server header | Connection: upgrade | 2020-04-02 16:50:31.282 CQG WebSocket | Server header | Sec-WebSocket-Accept: kROARqjNNiTRMvgdgZzmm9Ioa4w= | 2020-04-02 16:50:31.282 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2020-04-02 16:50:31.282 CQG WebSocket | Server header | Upgrade: websocket | 2020-04-02 16:50:31.282 CQG WebSocket | Server header | | 2020-04-02 16:50:31.282 CQG WebSocket | Web socket state is now open. | 2020-04-02 16:50:31.282 CQG WebAPI | WebSocket connected. | 2020-04-02 16:50:31.282 CQG WebAPI | Sending market data logon message. | 2020-04-02 16:50:31.289 CQG WebAPI | Base Time: 2020-03-29T18:51:45. 2020-03-29 18:51:45 | 2020-04-02 16:50:32.078 CQG WebAPI | Logon successful. Session Token = dnY1O+kYh+iOvjns2TajDmnIfEuXEjotEYyIk99B0TgJ2eTggOeloOTrJwqOMYhnI0KqvUGEf+p | 2020-04-02 16:50:32.078 CQG WebAPI | Connected to data and trading server. | 2020-04-02 16:50:32.078 Triggering next historical data download in queue. | 2020-04-02 16:50:32.081 Triggering next historical data download in queue. | 2020-04-02 16:50:32.081 Triggering next historical data download in queue. | 2020-04-02 16:50:32.081 Triggering next historical data download in queue. | 2020-04-02 16:50:32.081 Updated verified funded futures trading account ending date to: 2020-04-22 12:50:32 | 2020-04-02 16:50:32.084 CQG WebAPI | Sending Trade Accounts request message. | 2020-04-02 16:50:32.084 CQG WebAPI | Brokerage name: AMP. Account Name: 124996 | 2020-04-02 16:50:32.552 CQG WebAPI | Sending collateral subscribe request. | 2020-04-02 16:50:32.552 CQG WebAPI | Sending positions subscribe request. RequestID: 799641 | 2020-04-02 16:50:37.086 CQG WebAPI | Sending orders subscribe request. RequestID=799642 | 2020-04-02 16:50:37.086 Using SC exchange feed2. Symbol: F.US.EP?## | 2020-04-02 16:50:37.535 F.US.EPM20 3 Min #1 | Reloading chart. | 2020-04-02 16:50:37.539 Using SC exchange feed2. Symbol: F.US.EP?## | 2020-04-02 16:50:37.601 F.US.EPM20 1.25 Range #7 | Reloading chart. | 2020-04-02 16:50:37.602 Using SC exchange feed2. Symbol: F.US.EP?## | 2020-04-02 16:50:37.658 F.US.EPM20 [CV] 60 Min #13 | Reloading chart. | 2020-04-02 16:50:37.661 F.US.EPM20 [CV] 60 Min #13 | Performing historical Daily data download for symbol F.US.EPM20 starting at last date in file. | 2020-04-02 16:50:37.919 Starting DelayedDownloadMonitoringTimer | 2020-04-02 16:50:37.919 Starting HDTimeoutTimer | 2020-04-02 16:50:37.919 Added historical Daily data request for F.US.EPM20 to the queue. | 2020-04-02 16:50:37.919 Triggering next historical data download in queue. | 2020-04-02 16:50:37.919 F.US.EPM20 [CV] 60 Min #13 | Waiting for historical downloads to complete with the IDs: 1, | 2020-04-02 16:50:38.079 Using SC exchange feed2. Symbol: F.US.EP?## | 2020-04-02 16:50:38.096 F.US.EPM20 1 Day #3 | Reloading chart. | 2020-04-02 16:50:38.096 Using SC exchange feed2. Symbol: F.US.EP?## | 2020-04-02 16:50:38.119 HD Request # 1 | Downloading Historical Daily chart data for F.US.EPM20. Starting date: 2020-03-30. Service: cqg | 2020-04-02 16:50:38.121 HD Request # 1 | Requesting historical Daily data for ESM20 starting at 2020-03-29 | 2020-04-02 16:50:38.122 CQG WebAPI | Starting real-time market data updates for: F.US.EPM20. ID: 1 Service code: cqg | 2020-04-02 16:50:38.286 CQG WebAPI | Sending symbol resolution request for F.US.EPM20. ID: 799643 | 2020-04-02 16:50:38.286 CQG WebAPI | Requesting security definition data for: F.US.EPM20. ID: 1 | 2020-04-02 16:50:38.286 Using SC exchange feed2. Symbol: F.US.EP?## | 2020-04-02 16:50:38.286 Starting DelayedDownloadMonitoringTimer | 2020-04-02 16:50:38.286 Starting HDTimeoutTimer | 2020-04-02 16:50:38.286 Added historical Intraday data request for F.US.EPM20 to the queue. | 2020-04-02 16:50:38.286 Intraday data recording state for symbol F.US.EPM20 is set to download 'Pending'. | 2020-04-02 16:50:38.286 Triggering next historical data download in queue. | 2020-04-02 16:50:38.286 Delaying start of download for F.US.EPM20 | 2020-04-02 16:50:38.287 CQG WebAPI | Received symbol resolution report for symbol F.US.EPM20. Search Symbol: F.US.EPM20. Request ID: 799643. Contract ID: 1. | 2020-04-02 16:50:38.818 CQG WebAPI | Requesting market data for F.US.EPM20 | 2020-04-02 16:50:38.818 HD Request # 1 | Receiving historical Daily data for F.US.EPM20 starting at 2020-03-30 | 2020-04-02 16:50:39.990 HD Request # 1 | Writing historical Daily data to the file F.US.EPM20.dly | 2020-04-02 16:50:39.992 HD Request # 1 | Received 4 records from 2020-03-30 00:00:00 to 2020-04-02 00:00:00 (4.0 days) and wrote 4 records for F.US.EPM20 | 2020-04-02 16:50:40.008 HD Request # 1 | Completion time: 2s | 2020-04-02 16:50:40.008 HD Request # 1 | Daily data download complete for F.US.EPM20. Unique request ID: 1 | 2020-04-02 16:50:40.008 Removing historical data download ID 1. | 2020-04-02 16:50:40.008 Triggering next historical data download in queue. | 2020-04-02 16:50:40.009 F.US.EPM20 [CV] 60 Min #13 | Download is complete for all contract months in chart. Proceeding with data load. | 2020-04-02 16:50:40.163 Using SC exchange feed2. Symbol: F.US.EP?## | 2020-04-02 16:50:40.221 F.US.EPM20 [CV] 60 Min #13 | Reloading chart. | 2020-04-02 16:50:40.221 Using SC exchange feed2. Symbol: F.US.EP?## | 2020-04-02 16:50:40.731 F.US.EPM20 [CV] 60 Min #13 | Reloading chart. | 2020-04-02 16:50:40.731 HD Request # 2 | Downloading Intraday chart data for F.US.EPM20 to the file F.US.EPM20.scid. Service: cqg | 2020-04-02 16:50:44.286 HD Request # 2 | Download start date-time: 2020-04-01 21:43:55.000 | 2020-04-02 16:50:44.288 HD Request # 2 | Using server: ds4.sierracharts.com port 10149 | 2020-04-02 16:50:44.288 Socket (2) | Creating socket. | 2020-04-02 16:50:44.627 Socket (2) | Connecting to IP: 192.81.56.146. | 2020-04-02 16:50:44.628 HD Request # 2 | Setting DTC encoding to Binary VLS | 2020-04-02 16:50:45.192 HD Request # 2 | Sending historical data logon request message. | 2020-04-02 16:50:45.192 HD Request # 2 | Requesting Intraday data. Start date-time: 2020-04-01 21:43:55. Record interval: 0. Symbol: F.US.EPM20 | 2020-04-02 16:50:45.922 HD Request # 2 | Decompressing data. | 2020-04-02 16:50:46.142 HD Request # 2 | Receiving Intraday data for F.US.EPM20 starting at 2020-04-01 21:43:55 | 2020-04-02 16:50:46.682 HD Request # 2 | Timestamp of first Intraday data file record written: 2020-04-01 21:43:55 | 2020-04-02 16:55:19.609 HD Request # 2 | Error downloading historical Intraday data for F.US.EPM20. The download timed out. | 2020-04-02 16:56:53.841 Added historical Intraday data request for F.US.EPM20 to the queue. | 2020-04-02 16:56:53.841 Triggering next historical data download in queue. | 2020-04-02 16:56:53.841 Historical data download thread signaled to stop. | 2020-04-02 16:56:53.841 Socket (2) | CloseSocket call. | 2020-04-02 16:56:53.841 Socket (2) | Shutdown started. Waiting for graceful close. | 2020-04-02 16:56:53.842 HD Request # 2 | Received 37452 records from 2020-04-01 21:43:55.000 to 2020-04-01 22:03:02.021 (19.1 minutes) and wrote 37434 records for F.US.EPM20 | 2020-04-02 16:56:53.843 HD Request # 2 | Completion time: 6m 9s | 2020-04-02 16:56:53.843 HD Request # 3 | Downloading Intraday chart data for F.US.EPM20 to the file F.US.EPM20.scid. Service: cqg | 2020-04-02 16:56:53.843 HD Request # 3 | Download start date-time: 2020-04-01 22:03:02.000 | 2020-04-02 16:56:53.845 HD Request # 3 | Using server: ds3.sierracharts.com port 10150 | 2020-04-02 16:56:53.846 Socket (3) | Creating socket. | 2020-04-02 16:56:54.464 Socket (3) | Connecting to IP: 65.182.172.42. | 2020-04-02 16:56:54.464 HD Request # 3 | Setting DTC encoding to Binary VLS | 2020-04-02 16:56:56.677 HD Request # 3 | Sending historical data logon request message. | 2020-04-02 16:56:56.677 HD Request # 3 | Requesting Intraday data. Start date-time: 2020-04-01 22:03:02. Record interval: 0. Symbol: F.US.EPM20 | 2020-04-02 16:56:57.501 HD Request # 3 | Decompressing data. | 2020-04-02 16:56:58.526 HD Request # 3 | Receiving Intraday data for F.US.EPM20 starting at 2020-04-01 22:03:02 | 2020-04-02 16:57:02.002 Socket (2) | Socket gracefully closed by remote side. | 2020-04-02 16:58:54.479 Socket (2) | Closed. | 2020-04-02 16:58:54.479 HD Request # 3 | Error downloading historical Intraday data for F.US.EPM20. The download timed out. | 2020-04-02 16:59:30.100 Added historical Intraday data request for F.US.EPM20 to the queue. | 2020-04-02 16:59:30.101 Triggering next historical data download in queue. | 2020-04-02 16:59:30.101 Historical data download thread signaled to stop. | 2020-04-02 16:59:30.101 Socket (3) | CloseSocket call. | 2020-04-02 16:59:30.101 Socket (3) | Shutdown started. Waiting for graceful close. | 2020-04-02 16:59:30.101 HD Request # 3 | Timestamp of first Intraday data file record written: 2020-04-01 22:03:02 | 2020-04-02 16:59:30.103 HD Request # 3 | Received 23957 records from 2020-04-01 22:03:02.000 to 2020-04-01 22:16:34.010 (13.5 minutes) and wrote 23935 records for F.US.EPM20 | 2020-04-02 16:59:30.103 HD Request # 3 | Completion time: 2m 37s | 2020-04-02 16:59:30.104 HD Request # 4 | Downloading Intraday chart data for F.US.EPM20 to the file F.US.EPM20.scid. Service: cqg | 2020-04-02 16:59:30.104 HD Request # 4 | Download start date-time: 2020-04-01 22:16:34.000 | 2020-04-02 16:59:30.106 HD Request # 4 | Using server: ds4.sierracharts.com port 10149 | 2020-04-02 16:59:30.106 Socket (2) | Creating socket. | 2020-04-02 16:59:30.106 Socket (2) | Connecting to IP: 192.81.56.146. | 2020-04-02 16:59:30.106 HD Request # 4 | Setting DTC encoding to Binary VLS | 2020-04-02 16:59:32.065 HD Request # 4 | Sending historical data logon request message. | 2020-04-02 16:59:32.065 HD Request # 4 | Requesting Intraday data. Start date-time: 2020-04-01 22:16:34. Record interval: 0. Symbol: F.US.EPM20 | 2020-04-02 16:59:33.271 HD Request # 4 | Decompressing data. | 2020-04-02 16:59:39.185 HD Request # 4 | Receiving Intraday data for F.US.EPM20 starting at 2020-04-01 22:16:34 | 2020-04-02 16:59:39.185 HD Request # 4 | Timestamp of first Intraday data file record written: 2020-04-01 22:16:34 | 2020-04-02 17:00:29.974 Thank you |