Support Board
Date/Time: Thu, 06 Feb 2025 03:43:22 +0000
Post From: missing candles
| [2020-03-17 21:15:49] |
| User459170 - Posts: 262 |
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"We still need to look into that exception issue. " I am unable to recreate the problem. I tried adding the Countdown Timer again, but didnt get that error message. I have had to download twice though. The first download gave me the gap, the second download fixed it. I repeated again, the same, the first download gave me the gap still and the second download fixed it. Will post the second log in another post. Software version: 2065 64-bit | 2020-03-17 14:09:17.991 Usage end date: 2020-04-12 | 2020-03-17 14:09:17.991 Enabled for: Sierra Chart Historical Data Service. | 2020-03-17 14:09:17.991 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-03-17 14:09:17.991 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-03-17 14:09:17.991 Current selected Data/Trading service: CQG WebAPI | 2020-03-17 14:09:17.991 Custom symbol settings values: enabled | 2020-03-17 14:09:18.012 Chart Update Interval: 500 | 2020-03-17 14:09:18.012 Intraday Data Storage Time Unit: 1 | 2020-03-17 14:09:18.012 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-03-17 14:09:18.012 2020-03-17 14:09:18 Local computer time | 2020-03-17 14:09:18.012 2020-03-17 21:09:18 Local computer time in UTC | 2020-03-17 14:09:18.012 2020-03-17 14:09:18 Local computer time in SC Time Zone | 2020-03-17 14:09:18.012 2020-03-17 19:12:45 Server time in UTC | 2020-03-17 14:09:18.012 Local computer UTC time and Server UTC time difference: 2 seconds. | 2020-03-17 14:09:18.012 Program path: C:\SierraChart\ | 2020-03-17 14:09:18.012 Data Files path: C:\SierraChart\Data\ | 2020-03-17 14:09:18.012 OS Version Number: 10.0 | 2020-03-17 14:09:18.013 Locale Setting: C | 2020-03-17 14:09:18.013 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2020-03-17 14:09:18.013 Using SC exchange feed2. Symbol: F.US.MYM?## | 2020-03-17 14:09:31.298 Added historical Intraday data request for F.US.MYMH20 to the queue. | 2020-03-17 14:09:31.298 Intraday data recording state for symbol F.US.MYMH20 is set to download 'Pending'. | 2020-03-17 14:09:31.298 Triggering next historical data download in queue. | 2020-03-17 14:09:31.298 Reloading all charts with filename: F.US.MYMH20.scid | 2020-03-17 14:09:31.298 HD Request # 20 | Downloading Intraday chart data for F.US.MYMH20 to the file F.US.MYMH20.scid. Service: cqg | 2020-03-17 14:09:31.298 HD Request # 20 | Download start date-time: 2019-09-13 14:09:31.000 | 2020-03-17 14:09:31.301 HD Request # 20 | Using server: ds4.sierracharts.com port 10149 | 2020-03-17 14:09:31.301 Socket (2) | Creating socket. | 2020-03-17 14:09:31.301 Socket (2) | Connecting to IP: 192.81.56.146. | 2020-03-17 14:09:31.301 Using SC exchange feed2. Symbol: F.US.MYM?## | 2020-03-17 14:09:31.335 F.US.MYMH20 5 Min #1 | Reloading chart. | 2020-03-17 14:09:31.336 F.US.MYMH20 5 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.MYMH20.scid | 2020-03-17 14:09:31.345 HD Request # 20 | Setting DTC encoding to Binary VLS | 2020-03-17 14:09:31.436 HD Request # 20 | Sending historical data logon request message. | 2020-03-17 14:09:31.436 HD Request # 20 | Requesting Intraday data. Start date-time: 2019-09-13 14:09:31. Record interval: 1. Symbol: F.US.MYMH20 | 2020-03-17 14:09:31.995 HD Request # 20 | Decompressing data. | 2020-03-17 14:09:32.062 HD Request # 20 | Receiving Intraday data for F.US.MYMH20 starting at 2019-10-02 00:12:59 | 2020-03-17 14:09:32.289 HD Request # 20 | Timestamp of first Intraday data file record written: 2019-10-02 00:12:59 | 2020-03-17 14:09:32.529 Socket (2) | CloseSocket call. | 2020-03-17 14:09:41.841 Historical data download thread signaled to stop. | 2020-03-17 14:09:41.841 Socket (2) | Shutdown started. Waiting for graceful close. | 2020-03-17 14:09:41.841 HD Request # 20 | Received 1318573 records from 2019-10-02 00:12:59.000 to 2020-03-17 13:59:52.000 (167.6 days) and wrote 1318573 records for F.US.MYMH20 | 2020-03-17 14:09:41.842 HD Request # 20 | Completion time: 10s | 2020-03-17 14:09:41.844 HD Request # 20 | Intraday data download complete for F.US.MYMH20. Unique request ID: 20 | 2020-03-17 14:09:41.844 Removing historical data download ID 20. | 2020-03-17 14:09:41.844 Real-time Intraday chart data file updates started for F.US.MYMH20 | 2020-03-17 14:09:41.844 Opened cached Intraday file: C:\SierraChart\Data\F.US.MYMH20.scid | 2020-03-17 14:09:41.845 Intraday chart data file opened for F.US.MYMH20 | 2020-03-17 14:09:41.845 HD Request # 20 | Enabling Intraday chart updating for symbol. | 2020-03-17 14:09:41.845 Triggering next historical data download in queue. | 2020-03-17 14:09:41.845 Socket (2) | Socket gracefully closed by remote side. | 2020-03-17 14:09:41.918 Socket (2) | Closed. | 2020-03-17 14:09:41.918 Using SC exchange feed2. Symbol: F.US.MYM?## | 2020-03-17 14:10:00.269 Added historical Intraday data request for F.US.MYMH20 to the queue. | 2020-03-17 14:10:00.269 Intraday data recording state for symbol F.US.MYMH20 is set to download 'Pending'. | 2020-03-17 14:10:00.269 Triggering next historical data download in queue. | 2020-03-17 14:10:00.269 Reloading all charts with filename: F.US.MYMH20.scid | 2020-03-17 14:10:00.269 HD Request # 21 | Downloading Intraday chart data for F.US.MYMH20 to the file F.US.MYMH20.scid. Service: cqg | 2020-03-17 14:10:00.269 HD Request # 21 | Download start date-time: 2019-09-13 14:10:00.000 | 2020-03-17 14:10:00.271 HD Request # 21 | Using server: ds3.sierracharts.com port 10150 | 2020-03-17 14:10:00.271 Socket (2) | Creating socket. | 2020-03-17 14:10:00.271 Socket (2) | Connecting to IP: 65.182.172.42. | 2020-03-17 14:10:00.271 Using SC exchange feed2. Symbol: F.US.MYM?## | 2020-03-17 14:10:00.321 F.US.MYMH20 5 Min #1 | Reloading chart. | 2020-03-17 14:10:00.322 F.US.MYMH20 5 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.MYMH20.scid | 2020-03-17 14:10:00.336 HD Request # 21 | Setting DTC encoding to Binary VLS | 2020-03-17 14:10:00.445 HD Request # 21 | Sending historical data logon request message. | 2020-03-17 14:10:00.445 HD Request # 21 | Requesting Intraday data. Start date-time: 2019-09-13 14:10:00. Record interval: 1. Symbol: F.US.MYMH20 | 2020-03-17 14:10:00.499 HD Request # 21 | Decompressing data. | 2020-03-17 14:10:00.553 HD Request # 21 | Receiving Intraday data for F.US.MYMH20 starting at 2019-09-18 06:36:01 | 2020-03-17 14:10:00.840 HD Request # 21 | Timestamp of first Intraday data file record written: 2019-09-18 06:36:01 | 2020-03-17 14:10:01.805 Socket (2) | CloseSocket call. | 2020-03-17 14:10:44.992 Socket (2) | Shutdown started. Waiting for graceful close. | 2020-03-17 14:10:44.993 Historical data download thread signaled to stop. | 2020-03-17 14:10:44.993 HD Request # 21 | Received 1350558 records from 2019-09-18 06:36:01.000 to 2020-03-17 13:59:52.000 (181.3 days) and wrote 1350558 records for F.US.MYMH20 | 2020-03-17 14:10:44.993 HD Request # 21 | Completion time: 44s | 2020-03-17 14:10:44.994 HD Request # 21 | Intraday data download complete for F.US.MYMH20. Unique request ID: 21 | 2020-03-17 14:10:44.994 Removing historical data download ID 21. | 2020-03-17 14:10:44.994 Real-time Intraday chart data file updates started for F.US.MYMH20 | 2020-03-17 14:10:44.994 Opened cached Intraday file: C:\SierraChart\Data\F.US.MYMH20.scid | 2020-03-17 14:10:44.995 Intraday chart data file opened for F.US.MYMH20 | 2020-03-17 14:10:44.995 HD Request # 21 | Enabling Intraday chart updating for symbol. | 2020-03-17 14:10:44.995 Triggering next historical data download in queue. | 2020-03-17 14:10:44.995 Socket (2) | Socket gracefully closed by remote side. | 2020-03-17 14:10:45.053 Socket (2) | Closed. | 2020-03-17 14:10:45.053 Date Time Of Last Edit: 2020-03-17 21:21:02
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