Support Board
Date/Time: Wed, 05 Feb 2025 13:59:05 +0000
Post From: Suddenly disconnected and can't connect anymore
| [2020-03-16 10:20:44] |
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We see the problem is resolved. As a backup method you can use the web-based trading panel: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#WebBasedTradingPanel However, the problem must have been a firewall because Sierra Chart supports connecting to three different Sierra Chart order routing servers, and they could not all have been inaccessible for you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |