Support Board
Date/Time: Wed, 05 Feb 2025 14:08:50 +0000
Post From: connection issues with multiple use
| [2020-03-06 18:58:57] |
| User838334 - Posts: 6 |
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Hi I have changed my data adding Denali with additional connection as well continued with sierra connection. I am getting and error on data when I am connected stating that exceeds maximum limit. when I check on account service page : it says 2 out of 3 connection used. --connection log--- SC Data - All Services | Using username 0 | 2020-03-06 10:50:46.368 SC Data - All Services | Connecting to the server ds7.sierracharts.com. Port 443 | 2020-03-06 10:50:46.368 DTC Client socket (2) | Creating socket. | 2020-03-06 10:50:46.368 DTC Client socket (2) | Connecting to IP: 8.18.161.133. | 2020-03-06 10:50:46.369 SC Data - All Services | Connected to server. | 2020-03-06 10:50:46.398 SC Data - All Services | Starting socket receive thread. | 2020-03-06 10:50:46.398 SC Data - All Services | Sending encoding request to server: Binary VLS | 2020-03-06 10:50:46.398 SC Data - All Services | Setting DTC encoding to Binary VLS | 2020-03-06 10:50:46.438 SC Data - All Services | Sending logon request message. | 2020-03-06 10:50:46.438 SC Data - All Services | Received logon response. | 2020-03-06 10:50:46.505 SC Data - All Services | Server Name: SC Real-Time Server. | 2020-03-06 10:50:46.505 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2020-03-06 10:50:46.505 SC Data - All Services | Logon error received from server: Connection limit exceeded. | 2020-03-06 10:50:46.505 DTC Client socket (2) | CloseSocket call. | 2020-03-06 10:50:46.506 --- service provider Interactive broker with box checked to use Sierra data main issue is not plotting symbol ESH20-$INX on my another machine it has no issue with same setup. ----- going back on barchart and multiple feed issue Am I better off just using Denali data , 3 user and remove sierra data? this way all my 3 connections are covered ? or do I need to open another sierra account as you have mentioned in support post for now and wait to have final solution in future Thanks Gaurang |