Support Board
Date/Time: Wed, 05 Feb 2025 12:01:55 +0000
Post From: FDXMH20_FUT_Eurex
| [2020-03-06 03:17:00] |
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Please do not send an email. I've only changed the data feed so is it correct to assume that the broker connection is still set up the same? At the time you are noticing the chart is not updating, is the EUREX open? Maybe it is not open. If you need more help, open just this chart: FDXMH20_FUT_Eurex Close all of the others and then: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-06 03:17:18
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