Support Board
Date/Time: Wed, 05 Feb 2025 09:53:17 +0000
Post From: Repeated Disconnects
| [2020-03-05 10:32:41] |
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Transact is had some difficulties with their data feed and that is why the connection is closing from their side. We want you to update to prerelease 2061: Software Download: Fast Update There are options in Global Settings >> Data/Trade Service Settings to disable the orders and market data connections. These are on the left side. You will want to disable the market data connection and possibly the orders connection . This will prevent the lost connection from transact from interrupting the Denali data feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |