Support Board
Date/Time: Wed, 05 Feb 2025 09:59:53 +0000
Post From: no real time data
| [2020-03-03 18:15:07] |
| User568539 - Posts: 18 |
|
Here is a copy of the message log. After I did the "translate the symbols", the real time data started coming through, and everything seems to be working fine now. Thank you. Software version: 2059 64-bit | 2020-03-03 10:07:03.654 Enabled for: Sierra Chart Historical Data Service. | 2020-03-03 10:07:03.654 Enabled for: Denali Real-Time Exchange Data Feed. | 2020-03-03 10:07:03.654 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-03-03 10:07:03.654 Enabled for exchange2: CME | 2020-03-03 10:07:03.654 Enabled for exchange2: CBOT | 2020-03-03 10:07:03.654 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-03-03 10:07:03.654 Current selected Data/Trading service: SC Futures Order Routing/Data | 2020-03-03 10:07:03.654 Custom symbol settings values: enabled | 2020-03-03 10:07:03.654 Chart Update Interval: 500 | 2020-03-03 10:07:03.654 Intraday Data Storage Time Unit: 1 | 2020-03-03 10:07:03.654 Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-03-03 10:07:03.654 2020-03-03 10:07:03 Local computer time | 2020-03-03 10:07:03.654 2020-03-03 18:07:03 Local computer time in UTC | 2020-03-03 10:07:03.654 2020-03-03 10:07:03 Local computer time in SC Time Zone | 2020-03-03 10:07:03.654 2020-03-03 17:57:25 Server time in UTC | 2020-03-03 10:07:03.654 Local computer UTC time and Server UTC time difference: 1 seconds. | 2020-03-03 10:07:03.654 Program path: C:\SierraChart\ | 2020-03-03 10:07:03.654 Data Files path: C:\SierraChart\Data\ | 2020-03-03 10:07:03.654 OS Version Number: 10.0 | 2020-03-03 10:07:03.654 Locale Setting: C | 2020-03-03 10:07:03.654 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2020-03-03 10:07:03.654 File >> Disconnect selected. | 2020-03-03 10:07:37.275 DTC Client socket (1) | CloseSocket call. | 2020-03-03 10:07:37.276 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2020-03-03 10:07:37.276 DTC Client socket (2) | CloseSocket call. | 2020-03-03 10:07:37.280 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2020-03-03 10:07:37.281 SC Data - All Services | Disconnected from the server. | 2020-03-03 10:07:37.281 SC Futures Order Routing/Data | Disconnected. | 2020-03-03 10:07:37.281 DTC Client socket (1) | Socket gracefully closed by remote side. | 2020-03-03 10:07:37.343 DTC Client socket (1) | Closed. | 2020-03-03 10:07:37.343 DTC Client socket (2) | Socket gracefully closed by remote side. | 2020-03-03 10:07:37.451 DTC Client socket (2) | Closed. | 2020-03-03 10:07:37.451 SC Futures Order Routing/Data | Connecting to the server futurestrading2.sierracharts.com. Port 11098 | 2020-03-03 10:07:47.068 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2020-03-03 10:07:47.108 DTC Client socket (1) | Connecting to IP: 208.185.224.129. | 2020-03-03 10:07:47.108 SC Futures Order Routing/Data | Connected to server. | 2020-03-03 10:07:47.174 SC Futures Order Routing/Data | Starting socket receive thread. | 2020-03-03 10:07:47.174 SC Futures Order Routing/Data | Sending encoding request to server: Binary VLS | 2020-03-03 10:07:47.174 SC Futures Order Routing/Data | Setting DTC encoding to Binary VLS | 2020-03-03 10:07:47.383 SC Futures Order Routing/Data | Sending logon request message. | 2020-03-03 10:07:47.383 SC Futures Order Routing/Data | Received logon response. | 2020-03-03 10:07:47.454 SC Futures Order Routing/Data | Server Name: SC DTC Server. | 2020-03-03 10:07:47.454 SC Futures Order Routing/Data | Server protocol version: 8. Client protocol version: 8 | 2020-03-03 10:07:47.454 SC Futures Order Routing/Data | Successfully connected. Connected to SC DTC Protocol server. Service=trading_technologies.trading|SymbolSettings=trading_technologies_v2.trading. | 2020-03-03 10:07:47.454 SC Futures Order Routing/Data | Trading is supported. | 2020-03-03 10:07:47.454 SC Futures Order Routing/Data | Order cancel and replace is supported. | 2020-03-03 10:07:47.454 SC Futures Order Routing/Data | OCO Orders supported. | 2020-03-03 10:07:47.454 SC Futures Order Routing/Data | Bracket Orders supported. | 2020-03-03 10:07:47.454 SC Futures Order Routing/Data | Connected to data and trading server. | 2020-03-03 10:07:47.454 Triggering next historical data download in queue. | 2020-03-03 10:07:47.454 Triggering next historical data download in queue. | 2020-03-03 10:07:47.454 Triggering next historical data download in queue. | 2020-03-03 10:07:47.454 Triggering next historical data download in queue. | 2020-03-03 10:07:47.454 Updated verified funded futures trading account ending date to: 2020-04-04 18:07:47 | 2020-03-03 10:07:47.454 Using SC exchange feed2. Symbol: ZN?##_FUT_CBOT | 2020-03-03 10:07:47.790 Mapping ZNM20_FUT_CBOT to ZNM20. Service code: cbot | 2020-03-03 10:07:47.790 SC Data - All Services | Starting real-time market data updates for: ZNM20_FUT_CBOT (ZNM20). ID: 1 Service code: cbot | 2020-03-03 10:07:47.790 SC Data - All Services | Connecting to the server ds22.sierracharts.com. Port 443 | 2020-03-03 10:07:47.790 SC Data - All Services | Requesting security definition data for: ZNM20_FUT_CBOT (ZNM20). ID: 1 | 2020-03-03 10:07:47.790 Using SC exchange feed2. Symbol: ZN?##_FUT_CBOT | 2020-03-03 10:07:47.790 Added historical Intraday data request for ZNM20_FUT_CBOT to the queue. | 2020-03-03 10:07:47.790 Intraday data recording state for symbol ZNM20_FUT_CBOT is set to download 'Pending'. | 2020-03-03 10:07:47.790 Triggering next historical data download in queue. | 2020-03-03 10:07:47.790 Delaying start of download for ZNM20_FUT_CBOT | 2020-03-03 10:07:47.806 Using SC exchange feed2. Symbol: ZF?##_FUT_CBOT | 2020-03-03 10:07:47.806 Mapping ZFM20_FUT_CBOT to ZFM20. Service code: cbot | 2020-03-03 10:07:47.806 SC Data - All Services | Starting real-time market data updates for: ZFM20_FUT_CBOT (ZFM20). ID: 2 Service code: cbot | 2020-03-03 10:07:47.806 SC Data - All Services | Requesting security definition data for: ZFM20_FUT_CBOT (ZFM20). ID: 2 | 2020-03-03 10:07:47.806 Using SC exchange feed2. Symbol: ZF?##_FUT_CBOT | 2020-03-03 10:07:47.806 Added historical Intraday data request for ZFM20_FUT_CBOT to the queue. | 2020-03-03 10:07:47.806 Intraday data recording state for symbol ZFM20_FUT_CBOT is set to download 'Pending'. | 2020-03-03 10:07:47.806 Triggering next historical data download in queue. | 2020-03-03 10:07:47.806 Using SC exchange feed2. Symbol: ZB?##_FUT_CBOT | 2020-03-03 10:07:47.822 Mapping ZBM20_FUT_CBOT to ZBM20. Service code: cbot | 2020-03-03 10:07:47.822 SC Data - All Services | Starting real-time market data updates for: ZBM20_FUT_CBOT (ZBM20). ID: 3 Service code: cbot | 2020-03-03 10:07:47.822 SC Data - All Services | Requesting security definition data for: ZBM20_FUT_CBOT (ZBM20). ID: 3 | 2020-03-03 10:07:47.822 Using SC exchange feed2. Symbol: ZB?##_FUT_CBOT | 2020-03-03 10:07:47.822 Added historical Intraday data request for ZBM20_FUT_CBOT to the queue. | 2020-03-03 10:07:47.822 Intraday data recording state for symbol ZBM20_FUT_CBOT is set to download 'Pending'. | 2020-03-03 10:07:47.822 Triggering next historical data download in queue. | 2020-03-03 10:07:47.822 DTC Client socket (2) | Creating socket. | 2020-03-03 10:07:47.830 DTC Client socket (2) | Connecting to IP: 208.185.224.129. | 2020-03-03 10:07:47.831 SC Futures Order Routing/Data | Received security definition for symbol ZNM20_FUT_CBOT | 2020-03-03 10:07:47.856 SC Futures Order Routing/Data | Received security definition for symbol ZFM20_FUT_CBOT | 2020-03-03 10:07:47.872 SC Futures Order Routing/Data | Received security definition for symbol ZBM20_FUT_CBOT | 2020-03-03 10:07:47.888 SC Data - All Services | Connected to server. | 2020-03-03 10:07:47.898 SC Data - All Services | Starting socket receive thread. | 2020-03-03 10:07:47.898 SC Data - All Services | Sending encoding request to server: Binary VLS | 2020-03-03 10:07:47.898 SC Data - All Services | Setting DTC encoding to Binary VLS | 2020-03-03 10:07:47.969 SC Data - All Services | Sending logon request message. | 2020-03-03 10:07:47.969 SC Data - All Services | Received logon response. | 2020-03-03 10:07:48.566 SC Data - All Services | Server Name: SC Realtime Server. | 2020-03-03 10:07:48.566 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2020-03-03 10:07:48.566 SC Data - All Services | Successfully connected. | 2020-03-03 10:07:48.566 SC Data - All Services | Trading is not supported. | 2020-03-03 10:07:48.566 SC Data - All Services | Restarting real-time data updates for symbol: ZBM20_FUT_CBOT -> ZBM20 | 2020-03-03 10:07:48.566 SC Data - All Services | Restarting real-time data updates for symbol: ZFM20_FUT_CBOT -> ZFM20 | 2020-03-03 10:07:48.566 SC Data - All Services | Restarting real-time data updates for symbol: ZNM20_FUT_CBOT -> ZNM20 | 2020-03-03 10:07:48.566 SC Data - All Services | Received security definition for symbol ZBM20_FUT_CBOT | 2020-03-03 10:07:48.661 SC Data - All Services | Received security definition for symbol ZFM20_FUT_CBOT | 2020-03-03 10:07:48.661 SC Data - All Services | Received security definition for symbol ZNM20_FUT_CBOT | 2020-03-03 10:07:48.661 HD Request # 8 | Downloading Intraday chart data for ZNM20_FUT_CBOT to the file ZNM20_FUT_CBOT.scid. Service: cbot | 2020-03-03 10:07:53.810 HD Request # 8 | Download start date-time: 2020-03-03 10:07:33.000 | 2020-03-03 10:07:53.810 HD Request # 8 | Using server: ds21.sierracharts.com port 10149 | 2020-03-03 10:07:53.811 Socket (3) | Creating socket. | 2020-03-03 10:07:53.811 Socket (3) | Connecting to IP: 216.1.90.129. | 2020-03-03 10:07:53.811 HD Request # 8 | Setting DTC encoding to Binary VLS | 2020-03-03 10:07:53.947 HD Request # 8 | Sending historical data logon request message. | 2020-03-03 10:07:53.947 HD Request # 8 | Requesting Intraday data. Start date-time: 2020-03-03 10:07:33. Record interval: 1. Symbol: ZNM20 | 2020-03-03 10:07:54.461 HD Request # 8 | Decompressing data. | 2020-03-03 10:07:54.528 HD Request # 8 | Receiving Intraday data for ZNM20_FUT_CBOT starting at 2020-03-03 10:07:33 | 2020-03-03 10:07:54.528 Socket (3) | CloseSocket call. | 2020-03-03 10:07:54.528 Socket (3) | Shutdown started. Waiting for graceful close. | 2020-03-03 10:07:54.528 Historical data download thread signaled to stop. | 2020-03-03 10:07:54.529 HD Request # 8 | Timestamp of first Intraday data file record written: 2020-03-03 10:07:33 | 2020-03-03 10:07:54.529 HD Request # 8 | Received 4 records from 2020-03-03 10:07:33.000 to 2020-03-03 10:07:40.000 (7.0 seconds) and wrote 4 records for ZNM20_FUT_CBOT | 2020-03-03 10:07:54.529 HD Request # 8 | Completion time: 1s | 2020-03-03 10:07:54.533 HD Request # 8 | Intraday data download complete for ZNM20_FUT_CBOT. Unique request ID: 7 | 2020-03-03 10:07:54.533 Removing historical data download ID 7. | 2020-03-03 10:07:54.533 Real-time Intraday chart data file updates started for ZNM20_FUT_CBOT | 2020-03-03 10:07:54.533 Opened cached Intraday file: C:\SierraChart\Data\ZNM20_FUT_CBOT.scid | 2020-03-03 10:07:54.534 Intraday chart data file opened for ZNM20_FUT_CBOT | 2020-03-03 10:07:54.534 HD Request # 8 | Enabling Intraday chart updating for symbol. | 2020-03-03 10:07:54.534 Triggering next historical data download in queue. | 2020-03-03 10:07:54.534 HD Request # 9 | Downloading Intraday chart data for ZFM20_FUT_CBOT to the file ZFM20_FUT_CBOT.scid. Service: cbot | 2020-03-03 10:07:54.534 HD Request # 9 | Download start date-time: 2020-03-03 10:07:22.000 | 2020-03-03 10:07:54.534 HD Request # 9 | Using server: ds23.sierracharts.com port 10150 | 2020-03-03 10:07:54.534 Socket (4) | Creating socket. | 2020-03-03 10:07:54.534 Socket (4) | Connecting to IP: 216.1.90.130. | 2020-03-03 10:07:54.534 Socket (3) | Socket gracefully closed by remote side. | 2020-03-03 10:07:54.594 Socket (3) | Closed. | 2020-03-03 10:07:54.594 HD Request # 9 | Setting DTC encoding to Binary VLS | 2020-03-03 10:07:54.676 HD Request # 9 | Sending historical data logon request message. | 2020-03-03 10:07:54.676 HD Request # 9 | Requesting Intraday data. Start date-time: 2020-03-03 10:07:22. Record interval: 1. Symbol: ZFM20 | 2020-03-03 10:07:55.202 HD Request # 9 | Decompressing data. | 2020-03-03 10:07:55.268 HD Request # 9 | Receiving Intraday data for ZFM20_FUT_CBOT starting at 2020-03-03 10:07:22 | 2020-03-03 10:07:55.268 Socket (4) | CloseSocket call. | 2020-03-03 10:07:55.269 Socket (4) | Shutdown started. Waiting for graceful close. | 2020-03-03 10:07:55.269 Historical data download thread signaled to stop. | 2020-03-03 10:07:55.269 HD Request # 9 | Timestamp of first Intraday data file record written: 2020-03-03 10:07:22 | 2020-03-03 10:07:55.269 HD Request # 9 | Received 4 records from 2020-03-03 10:07:22.000 to 2020-03-03 10:07:49.000 (27.0 seconds) and wrote 4 records for ZFM20_FUT_CBOT | 2020-03-03 10:07:55.269 Added 1 Time and Sales records to Intraday data file for ZFM20_FUT_CBOT after download. | 2020-03-03 10:07:55.274 HD Request # 9 | Completion time: 1s | 2020-03-03 10:07:55.277 HD Request # 9 | Intraday data download complete for ZFM20_FUT_CBOT. Unique request ID: 8 | 2020-03-03 10:07:55.277 Removing historical data download ID 8. | 2020-03-03 10:07:55.277 Real-time Intraday chart data file updates started for ZFM20_FUT_CBOT | 2020-03-03 10:07:55.277 Opened cached Intraday file: C:\SierraChart\Data\ZFM20_FUT_CBOT.scid | 2020-03-03 10:07:55.277 Intraday chart data file opened for ZFM20_FUT_CBOT | 2020-03-03 10:07:55.277 HD Request # 9 | Enabling Intraday chart updating for symbol. | 2020-03-03 10:07:55.277 Triggering next historical data download in queue. | 2020-03-03 10:07:55.277 HD Request # 10 | Downloading Intraday chart data for ZBM20_FUT_CBOT to the file ZBM20_FUT_CBOT.scid. Service: cbot | 2020-03-03 10:07:55.277 HD Request # 10 | Download start date-time: 2020-03-03 10:07:36.000 | 2020-03-03 10:07:55.277 HD Request # 10 | Using server: ds21.sierracharts.com port 10149 | 2020-03-03 10:07:55.277 Socket (3) | Creating socket. | 2020-03-03 10:07:55.278 Socket (3) | Connecting to IP: 216.1.90.129. | 2020-03-03 10:07:55.278 Socket (4) | Socket gracefully closed by remote side. | 2020-03-03 10:07:55.334 Socket (4) | Closed. | 2020-03-03 10:07:55.334 HD Request # 10 | Setting DTC encoding to Binary VLS | 2020-03-03 10:07:55.415 HD Request # 10 | Sending historical data logon request message. | 2020-03-03 10:07:55.415 HD Request # 10 | Requesting Intraday data. Start date-time: 2020-03-03 10:07:36. Record interval: 1. Symbol: ZBM20 | 2020-03-03 10:07:55.480 HD Request # 10 | Decompressing data. | 2020-03-03 10:07:55.546 HD Request # 10 | Receiving Intraday data for ZBM20_FUT_CBOT starting at 2020-03-03 10:07:36 | 2020-03-03 10:07:55.546 Socket (3) | CloseSocket call. | 2020-03-03 10:07:55.546 Socket (3) | Shutdown started. Waiting for graceful close. | 2020-03-03 10:07:55.546 Historical data download thread signaled to stop. | 2020-03-03 10:07:55.546 HD Request # 10 | Timestamp of first Intraday data file record written: 2020-03-03 10:07:36 | 2020-03-03 10:07:55.546 HD Request # 10 | Received 3 records from 2020-03-03 10:07:36.000 to 2020-03-03 10:07:43.000 (7.0 seconds) and wrote 3 records for ZBM20_FUT_CBOT | 2020-03-03 10:07:55.546 HD Request # 10 | Completion time: 0s | 2020-03-03 10:07:55.552 HD Request # 10 | Intraday data download complete for ZBM20_FUT_CBOT. Unique request ID: 9 | 2020-03-03 10:07:55.552 Removing historical data download ID 9. | 2020-03-03 10:07:55.552 Real-time Intraday chart data file updates started for ZBM20_FUT_CBOT | 2020-03-03 10:07:55.552 Opened cached Intraday file: C:\SierraChart\Data\ZBM20_FUT_CBOT.scid | 2020-03-03 10:07:55.552 Intraday chart data file opened for ZBM20_FUT_CBOT | 2020-03-03 10:07:55.552 HD Request # 10 | Enabling Intraday chart updating for symbol. | 2020-03-03 10:07:55.552 Triggering next historical data download in queue. | 2020-03-03 10:07:55.552 Socket (3) | Socket gracefully closed by remote side. | 2020-03-03 10:07:55.612 Socket (3) | Closed. | 2020-03-03 10:07:55.612 |