Support Board
Date/Time: Wed, 05 Feb 2025 10:53:06 +0000
Post From: Data problem
| [2020-02-26 11:43:49] |
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I have contacted couple times, but no answer from you. We have checked the tickets and support board postings on your account and this the very first message we have from you.For streaming delayed data you need to be on the Advanced service package. We have changed your package to that now and extended the usage time on your account. Here is the relevant documentation: Delayed Exchange Data Feed In regards to real-time futures data, refer to: Is Historical and Real-time Futures Data Included? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-26 11:44:12
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