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Date/Time: Sun, 19 May 2024 12:53:09 +0000



Post From: Issues with CQG WebAPI [trading] at Data/Trade Service settings

[2020-02-24 15:52:58]
Sierra Chart Engineering - Posts: 104368
We want you to disconnect from the data feed with File >> Disconnect and then follow the instructions below:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Connect to the data feed with File >> Connect to Data Feed.

After about 2 minutes, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-02-24 15:53:13