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Date/Time: Sun, 19 May 2024 02:57:18 +0000



Post From: Denali data feed

[2020-02-21 18:12:01]
Sierra Chart Engineering - Posts: 104368
You have activated the Non-Professional CME Exchange. In order to qualify for this lower-priced exchange fee from the CME, you need to prove that you have a funded trading account. To do this in Sierra Chart you need to connect to that trading account at least once a month.

You have not done this since you activated the Denali Data Feed, therefore you have not proven that you qualify yet and therefore are not getting the data.

Refer to the information here for what to do:
Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees

If you do not have a trading account, then you can create one for as little as $100 by following these instructions:
Easy Solution to CME Funded Trading Account Requirement
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing