Support Board
Date/Time: Wed, 05 Feb 2025 03:53:54 +0000
Post From: Stuck Downloading Historical Data
| [2020-02-21 09:47:44] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log We want you to reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 2 minutes, provide the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |