Support Board
Date/Time: Wed, 05 Feb 2025 01:09:02 +0000
Post From: disconnect issues
| [2020-02-18 03:12:11] |
| |
|
Who said we were supposed to fix a connectivity issue over the weekend? How would we do that? This is not within our control. You are using an external service called CQG. That is where the problem is. We hear about connection issues a lot with CQG. If the login is disabled you need to contact your broker about that . We have no control over that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |