Support Board
Date/Time: Wed, 05 Feb 2025 01:36:42 +0000
Post From: Unable to connect to data after activating services
| [2020-02-17 23:24:04] |
| User119315 - Posts: 11 |
|
Reading Internal Order ID file. | 2020-02-17 17:22:21.719 Reading Trade Orders file. | 2020-02-17 17:22:21.811 Reading Trade Positions file. | 2020-02-17 17:22:21.811 Reading Account Balance file. | 2020-02-17 17:22:21.812 UDPListener (1392). Port 22904 | Listening on UDP port 22904. | 2020-02-17 17:22:21.829 Software version: 2052 64-bit | 2020-02-17 17:22:21.829 Usage end date: 2020-03-19 | 2020-02-17 17:22:21.829 Enabled for: Sierra Chart Historical Data Service. | 2020-02-17 17:22:21.829 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-02-17 17:22:21.829 Current selected Data/Trading service: SC Data - All Services | 2020-02-17 17:22:21.829 Custom symbol settings values: enabled | 2020-02-17 17:22:21.829 Chart Update Interval: 500 | 2020-02-17 17:22:21.829 Intraday Data Storage Time Unit: 1 | 2020-02-17 17:22:21.829 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-02-17 17:22:21.829 2020-02-17 17:22:21 Local computer time | 2020-02-17 17:22:21.829 2020-02-17 23:22:21 Local computer time in UTC | 2020-02-17 17:22:21.829 2020-02-17 17:22:21 Local computer time in SC Time Zone | 2020-02-17 17:22:21.829 2020-02-17 23:22:21 Server time in UTC | 2020-02-17 17:22:21.829 Local computer UTC time and Server UTC time difference: 0 seconds. | 2020-02-17 17:22:21.829 Program path: C:\SierraChart\ | 2020-02-17 17:22:21.829 Data Files path: C:\SierraChart\Data\ | 2020-02-17 17:22:21.829 OS Version Number: 10.0 | 2020-02-17 17:22:21.830 Locale Setting: C | 2020-02-17 17:22:21.830 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2020-02-17 17:22:21.845 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-02-17 17:22:21.861 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-02-17 17:22:21.995 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-02-17 17:22:21.995 Received 5 login tokens. | 2020-02-17 17:22:22.291 Symbol settings MD5 received. Request ID: 1. | 2020-02-17 17:22:25.225 Symbol settings are up-to-date for scdataallservices. | 2020-02-17 17:22:25.225 Files to Open on Start up | Opening file: ExampleChartbook.cht | 2020-02-17 17:22:25.480 XAUUSD 1 Min #1 | Reloading chart. | 2020-02-17 17:22:25.499 XAUUSD Daily #2 | Reloading chart. | 2020-02-17 17:22:25.518 US30 1 Min #3 | Reloading chart. | 2020-02-17 17:22:25.532 USOil 1 Min #4 | Reloading chart. | 2020-02-17 17:22:25.547 Using SC exchange feed2. Symbol: ES?## | 2020-02-17 17:22:25.561 ESH20 1 Min #5 | Reloading chart. | 2020-02-17 17:22:25.562 $INX Daily #6 | Reloading chart. | 2020-02-17 17:22:25.577 EURUSD Daily #7 | Reloading chart. | 2020-02-17 17:22:25.593 EURUSD 5 Min #8 | Reloading chart. | 2020-02-17 17:22:25.610 Using SC exchange feed2. Symbol: ES?## | 2020-02-17 17:22:25.625 ESH20 #9 | Reloading chart. | 2020-02-17 17:22:25.626 Using SC exchange feed2. Symbol: ES?## | 2020-02-17 17:22:25.812 ESH20 1 Min #10 | Reloading chart. | 2020-02-17 17:22:25.813 XAUUSD 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\XAUUSD.scid | 2020-02-17 17:22:25.838 XAUUSD Daily #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\XAUUSD.dly | 2020-02-17 17:22:25.840 US30 1 Min #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\US30.scid | 2020-02-17 17:22:25.842 USOil 1 Min #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\USOil.scid | 2020-02-17 17:22:25.845 ESH20 1 Min #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESH20.scid | 2020-02-17 17:22:25.847 $INX Daily #6 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\$INX.dly | 2020-02-17 17:22:25.850 EURUSD 5 Min #8 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\EURUSD.scid | 2020-02-17 17:22:25.852 ESH20 #9 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESH20.scid | 2020-02-17 17:22:25.853 ESH20 1 Min #10 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESH20.scid | 2020-02-17 17:22:25.861 Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-02-17 17:22:26.012 * Using Bid/Ask average for last trade price for XAUUSD | 2020-02-17 17:22:26.012 Starting DelayedDownloadMonitoringTimer | 2020-02-17 17:22:26.027 Starting HDTimeoutTimer | 2020-02-17 17:22:26.027 Historical data service client indicated that downloads are not enabled. Symbol: XAUUSD. Data Type: Daily data | 2020-02-17 17:22:26.027 Historical data download ID 1 not found when removing ID from outstanding request set. | 2020-02-17 17:22:26.027 Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-02-17 17:22:26.043 * Using Bid/Ask average for last trade price for US30 | 2020-02-17 17:22:26.043 Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-02-17 17:22:26.058 * Using Bid/Ask average for last trade price for USOil | 2020-02-17 17:22:26.058 Historical data service client indicated that downloads are not enabled. Symbol: $INX. Data Type: Daily data | 2020-02-17 17:22:26.074 Historical data download ID 2 not found when removing ID from outstanding request set. | 2020-02-17 17:22:26.074 Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-02-17 17:22:26.075 * Using SC exchange feed2. Symbol: ES?## | 2020-02-17 17:22:26.075 Starting DelayedDownloadMonitoringTimer | 2020-02-17 17:22:26.105 Starting HDTimeoutTimer | 2020-02-17 17:22:26.105 Historical data service client indicated that downloads are not enabled. Symbol: EURUSD. Data Type: Daily data | 2020-02-17 17:22:26.105 Historical data download ID 3 not found when removing ID from outstanding request set. | 2020-02-17 17:22:26.105 Using Bid/Ask average for last trade price for EURUSD | 2020-02-17 17:22:26.105 Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-02-17 17:22:26.122 * Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-02-17 17:22:26.122 * Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-02-17 17:22:26.311 * Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-02-17 17:22:27.829 * |