Support Board
Date/Time: Fri, 07 Mar 2025 00:50:40 +0000
Post From: DOM Lags / Missing Price Updates
| [2020-02-14 16:17:37] |
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We apologize for the delay. This needed to be on the Support Board and we needed some time to think about all possibilities. We recommend using 200 ms on the Trading DOM itself for the Chart Update Interval: Chart Settings: Chart Update Interval in Milliseconds (Chart >> Chart Settings >> Display >> Chart Update Interval menu) Additional information is here: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.5 - Chart Update Interval Still follow the instructions here to reduce bandwidth and see if it helps: Prices / Data Falling Behind: 4.12 - Sierra Chart Exchange Data Feeds This is absolutely essential to isolate the problem. Maybe you have a problem with too much processing within Sierra Chart causing the user interface to become unresponsive at times. If so refer to help topic 30: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-14 16:19:09
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