Support Board
Date/Time: Tue, 04 Feb 2025 16:44:45 +0000
Post From: we have a very BIG problem
| [2020-01-30 07:58:45] |
| User849502 - Posts: 353 |
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would you care to tell me how I have been filled in SC on a stop at 3239 when the LOW ON GLOBEX JUST NOW WAS 3239.50????? At first I thought oh god typical Globex screwing the stops, but no it was SC screwing their customer...Unless I am reading my 1 min chart wrong from you then you filled me at price that HAS NOT TRADED TODAY. How have you managed that? Is your 1 min chart wrong? No I just checked on CMEDirect the low is 39.50 so you basically have filled me at an illegal price. Umm who took the other side of that trade??? I have emailed Ray and will expect an answer asap on this. This is NOT acceptable. A bad trade is my responsibility.You filling me at a price that never traded on the exchange is UNACCEPTABLE....http://www.sierrachart.com/image.php?Image=1580370903643.png |
Attachment Deleted.  TradeActivityLog.txt - Attached On 2020-01-30 07:58:00 UTC - Size: 5.7 KB - 277 views |