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Date/Time: Tue, 04 Feb 2025 17:49:54 +0000



Post From: connect

[2020-01-28 18:08:49]
Sierra_Chart Engineering - Posts: 18246
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Select File >> Connect To Data Feed

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

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We have discontinued technical support for Rithmic. If you are trading CME Group markets you need to move to this service:
Sierra Chart / Trading Technologies Futures Order Routing Service

If you are trading markets other than or in addition to CME markets, use this service:
CQG Trading Platform Service

If you are doing simulated trading, then use:
Simulated Futures Trading Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing