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Date/Time: Tue, 04 Feb 2025 16:53:23 +0000



Post From: Data issues with futures

[2020-01-27 20:55:11]
Sierra_Chart Engineering - Posts: 18246
Update Sierra Chart to the current version:
Software Download: Fast Update

The above is essential.

That chart is a CQG symbol and must be translated. It is not currently translated. You need to use Edit >> Translate Symbols to Current Service:
Edit Menu: Edit >> Translate Symbols To Current Service


Let us know if you need further help. Once the symbol is translated, the chart will begin to download data and there will be a reconnection to the data feed as well.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-01-27 21:08:43