Support Board
Date/Time: Tue, 04 Feb 2025 13:53:43 +0000
Post From: SC Futures Order Routing/Data not receiving any data
| [2020-01-22 16:15:22] |
| Ernie Doo - Posts: 46 |
|
Dear Sierra Chart team, When I select SC Futures Order Routing/Data in the Data/Trade Service Settings, Sierra Chart connects but does not receive any data. The charts don't move. In the Message Log window it shows a message saying "Subscribing to streaming market data in the service client is not supported. Symbol: DYZ19" among other messages but this one is the only one referring to market data. I think I have everything OK with my account, my balance and my clearing firm for order routing, I have also checked that "Trade Simulation" is off, so I don't know what is wrong. Could you please help me? Thanks, Ernesto |