Support Board
Date/Time: Tue, 04 Feb 2025 14:00:33 +0000
Post From: Am connected but charts not updating.
| [2020-01-22 16:03:55] |
| JayShea - Posts: 92 |
|
Thanks JD Reading Internal Order ID file. | 2020-01-22 10:47:42.864 Reading Trade Orders file. | 2020-01-22 10:47:43.117 Reading Trade Positions file. | 2020-01-22 10:47:43.123 Reading Account Balance file. | 2020-01-22 10:47:43.127 UDPListener (1384). Port 22903 | Listening on UDP port 22903. | 2020-01-22 10:47:43.150 Software version: 2036 64-bit | 2020-01-22 10:47:43.151 Usage end date: 2020-02-04 | 2020-01-22 10:47:43.151 Enabled for: Sierra Chart Historical Data Service. | 2020-01-22 10:47:43.151 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-01-22 10:47:43.151 Current selected Data/Trading service: GAIN Capital/OEC | 2020-01-22 10:47:43.151 Custom symbol settings values: disabled | 2020-01-22 10:47:43.151 Chart Update Interval: 500 | 2020-01-22 10:47:43.151 Intraday Data Storage Time Unit: 0 | 2020-01-22 10:47:43.151 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-01-22 10:47:43.151 2020-01-22 07:47:43 Local computer time | 2020-01-22 10:47:43.151 2020-01-22 15:47:43 Local computer time in UTC | 2020-01-22 10:47:43.151 2020-01-22 10:47:43 Local computer time in SC Time Zone | 2020-01-22 10:47:43.151 2020-01-22 15:47:43 Server time in UTC | 2020-01-22 10:47:43.151 Local computer UTC time and Server UTC time difference: 1 seconds. | 2020-01-22 10:47:43.151 Program path: C:\SierraChart2\ | 2020-01-22 10:47:43.151 Data Files path: C:\SierraChart2\Data\ | 2020-01-22 10:47:43.151 OS Version Number: 10.0 | 2020-01-22 10:47:43.151 Locale Setting: C | 2020-01-22 10:47:43.151 DLLs: AugenSpikes.dll, BetterRenko.dll, bm_dn5i.dll, BrettJohnsonsStandardToolKit.dll, CCILinReg.dll, ECIVwapV1.2.dll, HTrading.dll, JDS_Vegas_0.dll, JDS_Vegas_0_64.dll, OCInsideBar.dll, PRC_Hurst.dll, RelativeVolume2.dll, Rodrigue.dll, RSITrend.dll, SCMisc.dll, SpudfyreStoch.dll, StudyHighLow.dll, StudySlopeBands.dll, SuperDuperTrendStop.dll, SuperTrendColorBG.dll, Trading_BrettJohnsonsMultiFunctionTrailingStop.dll, Trading_BrettsMultiFunctionTrailingStop.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2020-01-22 10:47:43.201 Checking for new symbol settings. Requested symbol settings MD5 for service code oec. Request ID: 1. | 2020-01-22 10:47:43.218 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-01-22 10:47:43.254 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-01-22 10:47:43.446 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-01-22 10:47:43.446 Received 5 login tokens. | 2020-01-22 10:47:43.910 Symbol settings MD5 received. Request ID: 1. | 2020-01-22 10:47:44.109 Symbol settings are up-to-date for oec. | 2020-01-22 10:47:44.109 Files to Open on Start up | Opening file: VT Flex-Tic-CCI.Cht | 2020-01-22 10:47:47.016 Using SC exchange feed2. Symbol: NQ?## | 2020-01-22 10:47:47.255 NQH20 5.00 Range #1 | Reloading chart. | 2020-01-22 10:47:47.256 Using SC exchange feed2. Symbol: NQ?## | 2020-01-22 10:47:47.296 NQH20 Flex Renko 36-18-18 #2 | Reloading chart. | 2020-01-22 10:47:47.297 Using SC exchange feed2. Symbol: NQ?## | 2020-01-22 10:47:47.317 NQH20 Renko 35t #3 | Reloading chart. | 2020-01-22 10:47:47.318 Using SC exchange feed2. Symbol: NQ?## | 2020-01-22 10:47:47.338 NQH20 Flex Renko 36-18-18 #4 | Reloading chart. | 2020-01-22 10:47:47.339 Using SC exchange feed2. Symbol: NQ?## | 2020-01-22 10:47:47.751 Using SC exchange feed2. Symbol: NQ?## | 2020-01-22 10:47:47.751 Starting DelayedDownloadMonitoringTimer | 2020-01-22 10:47:47.751 Starting HDTimeoutTimer | 2020-01-22 10:47:47.751 Added historical Intraday data request for NQH20 to the queue. | 2020-01-22 10:47:47.751 Intraday data recording state for symbol NQH20 is set to download 'Pending'. | 2020-01-22 10:47:47.751 Triggering next historical data download in queue. | 2020-01-22 10:47:47.751 HD Request # 1 | Downloading Intraday chart data for NQH20 to the file NQH20.scid. Service: oec | 2020-01-22 10:47:47.751 HD Request # 1 | Download start date-time: 2020-01-22 04:13:10.000 | 2020-01-22 10:47:47.752 HD Request # 1 | Using server: ds4.sierracharts.com port 10149 | 2020-01-22 10:47:47.752 Socket (1) | Creating socket. | 2020-01-22 10:47:47.799 Socket (1) | Connecting to IP: 192.81.56.146. | 2020-01-22 10:47:47.799 HD Request # 1 | Setting DTC encoding to Binary VLS | 2020-01-22 10:47:47.982 HD Request # 1 | Sending historical data logon request message. | 2020-01-22 10:47:47.982 HD Request # 1 | Requesting Intraday data. Start date-time: 2020-01-22 04:13:10. Record interval: 0. Symbol: NQH20 | 2020-01-22 10:47:48.577 HD Request # 1 | Decompressing data. | 2020-01-22 10:47:48.650 Socket (1) | CloseSocket call. | 2020-01-22 10:47:48.650 HD Request # 1 | Historical data for NQH20 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2020-01-22 10:47:48.650 Socket (1) | Shutdown started. Waiting for graceful close. | 2020-01-22 10:47:48.650 Historical data download thread signaled to stop. | 2020-01-22 10:47:48.650 HD Request # 1 | Received 1 record from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for NQH20 | 2020-01-22 10:47:48.650 HD Request # 1 | Completion time: 0s | 2020-01-22 10:47:48.651 HD Request # 1 | Intraday data download complete for NQH20. Unique request ID: 1 | 2020-01-22 10:47:48.651 Removing historical data download ID 1. | 2020-01-22 10:47:48.651 Triggering next historical data download in queue. | 2020-01-22 10:47:48.651 Socket (1) | Socket gracefully closed by remote side. | 2020-01-22 10:47:48.731 Socket (1) | Closed. | 2020-01-22 10:47:48.731 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2020-01-22 10:47:49.360 GAIN Capital FIX Trading socket (1) | Creating socket. Using TLS 1.2. | 2020-01-22 10:47:49.387 GAIN Capital FIX Trading socket (1) | Connecting to IP: 64.94.37.222. | 2020-01-22 10:47:49.388 GAIN Capital FIX Trading: Connected to FIX server. | 2020-01-22 10:47:49.466 GAIN Capital FIX Trading | Sending the Logon message. LocalCompID=JSchaefer1606 | 2020-01-22 10:47:49.657 GAIN Capital FIX Trading | Connected to trading server. | 2020-01-22 10:47:49.908 GAIN Capital/OEC | Connecting to market data server prod.gainfutures.com:9301. | 2020-01-22 10:47:49.908 GAIN Capital FAST Data socket (2) | Creating socket. | 2020-01-22 10:47:49.908 GAIN Capital FAST Data socket (2) | Connecting to IP: 64.94.37.222. | 2020-01-22 10:47:49.909 GAIN Capital FAST Data: Sent the Hello message. | 2020-01-22 10:47:49.973 GAIN Capital FAST Data: Sent the Logon message. | 2020-01-22 10:47:50.044 GAIN Capital/OEC | Connected to data and trading server. | 2020-01-22 10:47:50.150 Triggering next historical data download in queue. | 2020-01-22 10:47:50.150 Triggering next historical data download in queue. | 2020-01-22 10:47:50.150 Triggering next historical data download in queue. | 2020-01-22 10:47:50.150 Triggering next historical data download in queue. | 2020-01-22 10:47:50.150 Using SC exchange feed2. Symbol: NQ?## | 2020-01-22 10:47:50.282 GAIN Capital/OEC | Starting real-time market data updates for: NQH20. ID: 1 Service code: oec | 2020-01-22 10:47:50.282 GAIN Capital/OEC | Requesting security definition data for: NQH20. ID: 1 | 2020-01-22 10:47:50.282 Using SC exchange feed2. Symbol: NQ?## | 2020-01-22 10:47:50.282 Added historical Intraday data request for NQH20 to the queue. | 2020-01-22 10:47:50.282 Intraday data recording state for symbol NQH20 is set to download 'Pending'. | 2020-01-22 10:47:50.282 Triggering next historical data download in queue. | 2020-01-22 10:47:50.282 Delaying start of download for NQH20 | 2020-01-22 10:47:50.282 NQH20 5.00 Range #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-01-22 10:47:50.584 NQH20 Flex Renko 36-18-18 #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-01-22 10:47:56.510 Chart #4 has tagged chart #1 for full recalculation. Chartbook: VT Flex-Tic-CCI.Cht | 2020-01-22 10:47:58.137 NQH20 Renko 35t #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-01-22 10:47:58.144 Chart #2 has tagged chart #1 for full recalculation. Chartbook: VT Flex-Tic-CCI.Cht | 2020-01-22 10:47:58.597 Chart #3 has tagged chart #2 for full recalculation. Chartbook: VT Flex-Tic-CCI.Cht | 2020-01-22 10:47:58.655 HD Request # 2 | Downloading Intraday chart data for NQH20 to the file NQH20.scid. Service: oec | 2020-01-22 10:47:58.774 HD Request # 2 | Download start date-time: 2020-01-22 04:13:10.000 | 2020-01-22 10:47:58.774 HD Request # 2 | Using server: ds3.sierracharts.com port 10150 | 2020-01-22 10:47:58.774 Socket (3) | Creating socket. | 2020-01-22 10:47:58.804 Socket (3) | Connecting to IP: 65.182.172.42. | 2020-01-22 10:47:58.804 NQH20 5.00 Range #1 | Performing a full recalculation because it has been tagged. Chartbook: VT Flex-Tic-CCI.Cht | 2020-01-22 10:47:58.818 HD Request # 2 | Setting DTC encoding to Binary VLS | 2020-01-22 10:47:58.976 HD Request # 2 | Sending historical data logon request message. | 2020-01-22 10:47:58.976 HD Request # 2 | Requesting Intraday data. Start date-time: 2020-01-22 04:13:10. Record interval: 0. Symbol: NQH20 | 2020-01-22 10:47:59.047 HD Request # 2 | Decompressing data. | 2020-01-22 10:47:59.117 HD Request # 2 | Receiving Intraday data for NQH20 starting at 2020-01-22 04:13:10 | 2020-01-22 10:47:59.385 Socket (3) | CloseSocket call. | 2020-01-22 10:47:59.387 Socket (3) | Shutdown started. Waiting for graceful close. | 2020-01-22 10:47:59.387 Socket (3) | Socket gracefully closed by remote side. | 2020-01-22 10:47:59.464 Socket (3) | Closed. | 2020-01-22 10:47:59.464 Historical data download thread signaled to stop. | 2020-01-22 10:47:59.918 HD Request # 2 | Timestamp of first Intraday data file record written: 2020-01-22 04:13:14 | 2020-01-22 10:47:59.918 HD Request # 2 | Received 13698 records from 2020-01-22 04:13:10.000 to 2020-01-22 06:31:20.002 (2.3 hours) and wrote 13694 records for NQH20 | 2020-01-22 10:47:59.919 Added 79 Time and Sales records to Intraday data file for NQH20 after download. | 2020-01-22 10:47:59.924 HD Request # 2 | Completion time: 1s | 2020-01-22 10:47:59.927 HD Request # 2 | Intraday data download complete for NQH20. Unique request ID: 2 | 2020-01-22 10:47:59.927 Removing historical data download ID 2. | 2020-01-22 10:47:59.927 Real-time Intraday chart data file updates started for NQH20 | 2020-01-22 10:47:59.927 Intraday chart data file opened for NQH20 | 2020-01-22 10:47:59.927 Triggering next historical data download in queue. | 2020-01-22 10:47:59.927 NQH20 Flex Renko 36-18-18 #2 | Performing a full recalculation because it has been tagged. Chartbook: VT Flex-Tic-CCI.Cht | 2020-01-22 10:47:59.973 Chart #2 has tagged chart #1 for full recalculation. Chartbook: VT Flex-Tic-CCI.Cht | 2020-01-22 10:48:00.010 Chart #4 has tagged chart #1 for full recalculation. Chartbook: VT Flex-Tic-CCI.Cht | 2020-01-22 10:48:00.077 Chart #3 has tagged chart #2 for full recalculation. Chartbook: VT Flex-Tic-CCI.Cht | 2020-01-22 10:48:00.112 NQH20 5.00 Range #1 | Performing a full recalculation because it has been tagged. Chartbook: VT Flex-Tic-CCI.Cht | 2020-01-22 10:48:00.147 GAIN Capital/OEC | Received Trade Positions request acknowledgment message. Request Result: 2. Request Status: 1 | 2020-01-22 10:48:00.500 NQH20 Flex Renko 36-18-18 #2 | Performing a full recalculation because it has been tagged. Chartbook: VT Flex-Tic-CCI.Cht | 2020-01-22 10:48:00.505 Chart #2 has tagged chart #1 for full recalculation. Chartbook: VT Flex-Tic-CCI.Cht | 2020-01-22 10:48:00.534 NQH20 5.00 Range #1 | Performing a full recalculation because it has been tagged. Chartbook: VT Flex-Tic-CCI.Cht | 2020-01-22 10:48:00.544 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Creating socket. Using TLS 1.2. | 2020-01-22 10:56:41.323 The message log has been sent to support. | 2020-01-22 10:56:41.323 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Connecting to IP: 46.4.97.203. | 2020-01-22 10:56:41.323 Sending of the Message Log is completed. The response was saved to C:\SierraChart2\Data\MessageLogAnalysis.htm | 2020-01-22 10:56:42.392 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | CloseSocket call. | 2020-01-22 10:56:42.641 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Shutdown started. Waiting for graceful close. | 2020-01-22 10:56:42.641 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Socket gracefully closed by remote side. | 2020-01-22 10:56:42.808 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Closed. | 2020-01-22 10:56:42.808 Successfully moved C:\SierraChart2\Data\EMAx3 SS R1.scss.temp file to the folder C:\SierraChart2\Data\ | 2020-01-22 10:59:50.928 Successfully moved C:\SierraChart2\Data\Vegas Trade auto v1c.scss.temp file to the folder C:\SierraChart2\Data\ | 2020-01-22 10:59:51.855 Successfully moved C:\SierraChart2\Data\CCI-6.scss.temp file to the folder C:\SierraChart2\Data\ | 2020-01-22 10:59:52.451 Successfully moved C:\SierraChart2\Data\Long Flex Change R1.scss.temp file to the folder C:\SierraChart2\Data\ | 2020-01-22 10:59:52.695 Successfully moved C:\SierraChart2\Data\Tick-Flex PA Sigs R4.scss.temp file to the folder C:\SierraChart2\Data\ | 2020-01-22 10:59:52.989 Successfully moved C:\SierraChart2\Data\EMAx3 SS R1.scss.temp file to the folder C:\SierraChart2\Data\ | 2020-01-22 10:59:58.339 Successfully moved C:\SierraChart2\Data\Vegas Trade auto v1c.scss.temp file to the folder C:\SierraChart2\Data\ | 2020-01-22 10:59:59.260 Successfully moved C:\SierraChart2\Data\CCI-6.scss.temp file to the folder C:\SierraChart2\Data\ | 2020-01-22 10:59:59.850 Successfully moved C:\SierraChart2\Data\Long Flex Change R1.scss.temp file to the folder C:\SierraChart2\Data\ | 2020-01-22 11:00:00.106 Successfully moved C:\SierraChart2\Data\Tick-Flex PA Sigs R4.scss.temp file to the folder C:\SierraChart2\Data\ | 2020-01-22 11:00:00.407 |