Support Board
Date/Time: Thu, 06 Feb 2025 10:12:32 +0000
Post From: Spread Product Orders not working in live mode
| [2020-01-18 05:54:27] |
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We ran a test and could not reproduce. We think the problem may have been you were connected to a different server when you submitted the order again. But the problem is the exact content of the error message you are getting would suggest that is not the case. In any case if it is the case it will be resolved over the weekend when the rest of the servers are updated. We did additional testing and are going to be updating the other servers. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-01-18 05:54:57
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