Support Board
Date/Time: Fri, 07 Mar 2025 01:08:47 +0000
Post From: Connect event error. Windows error code 10060 -- Even with firewall & antivirus turned of
| [2020-01-11 17:05:54] |
| User912281 - Posts: 18 |
|
This morning I am receiving the "Connect event error. Windows error code 10060" even though I have not received this error message before and no changes made to my chartbooks. SC is allowed under both the firewall and antivirus, and the error message continues to occur even if both the firewall and antivirus are disabled. Message log: Software version: 2028 64-bit | 2020-01-11 08:53:20.302 Usage end date: 2020-03-18 | 2020-01-11 08:53:20.302 Enabled for: Advanced Features 2. | 2020-01-11 08:53:20.302 Enabled for: Sierra Chart Historical Data Service. | 2020-01-11 08:53:20.302 Enabled for: Denali Real-Time Exchange Data Feed. | 2020-01-11 08:53:20.302 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-01-11 08:53:20.302 Enabled for exchange2: CME | 2020-01-11 08:53:20.302 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-01-11 08:53:20.302 Current selected Data/Trading service: SC Futures Order Routing/Data | 2020-01-11 08:53:20.302 Custom symbol settings values: enabled | 2020-01-11 08:53:20.302 Chart Update Interval: 500 | 2020-01-11 08:53:20.302 Intraday Data Storage Time Unit: 0 | 2020-01-11 08:53:20.302 Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-01-11 08:53:20.302 2020-01-11 08:53:20 Local computer time | 2020-01-11 08:53:20.302 2020-01-11 16:53:20 Local computer time in UTC | 2020-01-11 08:53:20.302 2020-01-11 08:53:20 Local computer time in SC Time Zone | 2020-01-11 08:53:20.302 2020-01-11 16:34:50 Server time in UTC | 2020-01-11 08:53:20.302 Local computer UTC time and Server UTC time difference: 1 seconds. | 2020-01-11 08:53:20.302 Program path: C:\SierraChart (live)\ | 2020-01-11 08:53:20.302 Data Files path: C:\SierraChart (live)\Data\ | 2020-01-11 08:53:20.302 OS Version Number: 10.0 | 2020-01-11 08:53:20.303 Locale Setting: C | 2020-01-11 08:53:20.303 DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2020-01-11 08:53:35.458 * DTC Client socket (3) | CloseSocket call. | 2020-01-11 08:53:35.459 DTC Client socket (3) | Closed. | 2020-01-11 08:53:35.459 DTC Client socket (0) | CloseSocket call. | 2020-01-11 08:53:35.459 SC DTC Delayed Exchange Data | Disconnected from the server. | 2020-01-11 08:53:35.459 SC DTC Delayed Exchange Data | Data feed disconnected. Will reconnect in 2 seconds. | 2020-01-11 08:53:35.459 SC DTC Delayed Exchange Data | Connecting to the server ds23.sierracharts.com. Port 10044 | 2020-01-11 08:53:37.458 DTC Client socket (3) | Creating socket. | 2020-01-11 08:53:37.459 DTC Client socket (3) | Connecting to IP: 216.1.90.130. | 2020-01-11 08:53:37.459 |