Support Board
Date/Time: Mon, 25 Nov 2024 02:30:35 +0000
Post From: I cannot get real-time data from SC - only historical
| [2013-12-30 22:55:23] |
| User36450 - Posts: 8 |
|
I can see real time data from Interactive Brokers without nay problems. But I cannot get Real-time SirraChart Data. I can see from SC only Historical data. Software version: 1068 | 2013-12-30 23:40:20 Usage end date: 2014-12-23 | 2013-12-30 23:40:20 Enabled for: Sierra Chart Historical Data Service. | 2013-12-30 23:40:20 Enabled for: Sierra Chart Real-Time Futures Data Service for Trading Services. | 2013-12-30 23:40:20 Received 1 data feed usernames. | 2013-12-30 23:40:20 Allow Support for Sierra Chart Data Feeds is enabled. | 2013-12-30 23:40:20 Active service: Interactive Brokers | 2013-12-30 23:40:20 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2013-12-30 23:40:20 2013-12-30 23:40:20 Local computer clock time | 2013-12-30 23:40:20 2013-12-30 22:40:20 GMT time | 2013-12-30 23:40:20 2013-12-30 23:40:20 Time zone adjusted time | 2013-12-30 23:40:20 Time difference to server time: 5 seconds. | 2013-12-30 23:40:20 Program path: C:\SierraChart\ | 2013-12-30 23:40:20 Data Files path: C:\SierraChart\Data\ | 2013-12-30 23:40:20 OS Version Number: 6.2 | 2013-12-30 23:40:20 Checking for new symbol settings for ib | 2013-12-30 23:40:20 Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-12-30 23:40:25 The network socket is connected. | 2013-12-30 23:40:25 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-12-30 23:40:25 TWS server version: 70 | 2013-12-30 23:40:25 IB: Connected. Waiting for account information. | 2013-12-30 23:40:25 IB Account information received. | 2013-12-30 23:40:25 Connected to IB Demo or Simulated account. | 2013-12-30 23:40:25 Next valid order ID: 18 | 2013-12-30 23:40:25 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2013-12-30 23:40:25 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2013-12-30 23:40:25 Next valid order ID: 18 | 2013-12-30 23:40:25 IB Account information received. | 2013-12-30 23:40:25 Connected to IB Demo or Simulated account. | 2013-12-30 23:40:25 Interactive Brokers: Requesting Trade Positions for account: DU143438 | 2013-12-30 23:40:30 IB: Requesting historical order fills for account DU143438 | 2013-12-30 23:40:30 Interactive Brokers: Received Trade Positions download end message for account DU143438 | 2013-12-30 23:40:30 Interactive Brokers: Received Open orders end message. | 2013-12-30 23:40:30 Remote instance connected: C:\SierraChartData\SierraChart.exe | 2013-12-30 23:40:33 No SC real-time data feed mapping found for symbol: YMH4 | 2013-12-30 23:43:46 Requesting data files from remote instance: YMH4.scid | 2013-12-30 23:43:46 Interactive Brokers - Starting real-time market data updates for: YM-201403-ECBOT | 2013-12-30 23:43:46 Subscribing to real-time True Data for symbol: YM SecType: FUT Exchange: ECBOT Currency: | 2013-12-30 23:43:46 Subscribing to symbol: YM SecType: FUT Expiry: 201403 Exchange: ECBOT Currency: Multiplier: | 2013-12-30 23:43:46 Current selected Data/Trading service: Interactive Brokers | 2013-12-30 23:44:43 The above has been sent to support. | 2013-12-30 23:48:36 Sending of the message log was completed. Please read the response that was received. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2013-12-30 23:48:36 Message from IB: HMDS data farm connection is inactive but should be available upon demand.ilhmds. IB Error Code: 2107. Request ID: -1. | 2013-12-30 23:50:23 Software version: 1068 | 2013-12-30 22:40:28 Usage end date: 2014-12-23 | 2013-12-30 22:40:28 Enabled for: Sierra Chart Historical Data Service. | 2013-12-30 22:40:28 Enabled for: Sierra Chart Real-Time Futures Data Service for Trading Services. | 2013-12-30 22:40:28 Received 1 data feed usernames. | 2013-12-30 22:40:28 Allow Support for Sierra Chart Data Feeds is enabled. | 2013-12-30 22:40:28 Active service: SC Historical Intraday Futures Data | 2013-12-30 22:40:28 Time Zone: +00:00:00 (UTC+00) | 2013-12-30 22:40:28 2013-12-30 23:40:28 Local computer clock time | 2013-12-30 22:40:28 2013-12-30 22:40:28 GMT time | 2013-12-30 22:40:28 2013-12-30 22:40:28 Time zone adjusted time | 2013-12-30 22:40:28 Time difference to server time: 5 seconds. | 2013-12-30 22:40:28 Program path: C:\SierraChartData\ | 2013-12-30 22:40:28 Data Files path: C:\SierraChartData\Data\ | 2013-12-30 22:40:28 OS Version Number: 6.2 | 2013-12-30 22:40:28 Checking for new symbol settings for scsrv | 2013-12-30 22:40:28 SC Historical Intraday Futures Data: Connected. | 2013-12-30 22:40:33 No SC real-time data feed mapping found for symbol: YMH4 | 2013-12-30 22:43:09 No SC real-time data feed mapping found for symbol: YMH4 | 2013-12-30 22:43:10 SC Historical Intraday Futures Data - Starting real-time market data updates for: YMH4 | 2013-12-30 22:43:10 This service does not provide real-time data. Symbol: YMH4 | 2013-12-30 22:43:10 No SC real-time data feed mapping found for symbol: YMH4 | 2013-12-30 22:43:10 HD Request # 2 - Downloading Intraday chart data for YMH4 to the file YMH4.scid. Service: scsrv | 2013-12-30 22:43:10 HD Request # 2 - Download start Date-Time: 2013-12-30 10:35:47.0 | 2013-12-30 22:43:10 HD Request # 2 - Using server: ds5.sierracharts.com port 10149 | 2013-12-30 22:43:10 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2013-12-30 22:43:10 The network socket is connected. | 2013-12-30 22:43:10 HD Request # 2 - Sending historical data logon request message. | 2013-12-30 22:43:10 HD Request # 2 - Requesting up to 100 days of Intraday data. Record interval: 0 | 2013-12-30 22:43:10 HD Request # 2 - Decompressing data. | 2013-12-30 22:43:11 HD Request # 2 - Receiving Intraday data for YMH4 starting at 2013-12-30 10:35:47 | 2013-12-30 22:43:11 HD Request # 2 - Timestamp of first Intraday data file record written: 2013-12-30 10:36:23 | 2013-12-30 22:43:11 The network socket for historical data has been closed. | 2013-12-30 22:43:11 HD Request # 2 - Received 81 records from 2013-12-30 10:35:47 to 2013-12-30 10:42:39 (6.9 minutes) and wrote 80 records for YMH4 | 2013-12-30 22:43:11 HD Request # 2 - Intraday download COMPLETE for YMH4 | 2013-12-30 22:43:11 Real-time Intraday chart data file updates started for YMH4 | 2013-12-30 22:43:11 No SC real-time data feed mapping found for symbol: YMH4 | 2013-12-30 22:43:46 Remote instance requested data files: YMH4.scid | 2013-12-30 22:43:46 HD Request # 3 - Downloading Intraday chart data for YMH4 to the file YMH4.scid. Service: scsrv | 2013-12-30 22:43:46 HD Request # 3 - Download start Date-Time: 2013-12-30 10:42:39.0 | 2013-12-30 22:43:46 HD Request # 3 - Using server: ds5.sierracharts.com port 10149 | 2013-12-30 22:43:46 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2013-12-30 22:43:46 The network socket is connected. | 2013-12-30 22:43:46 HD Request # 3 - Sending historical data logon request message. | 2013-12-30 22:43:46 HD Request # 3 - Requesting up to 100 days of Intraday data. Record interval: 0 | 2013-12-30 22:43:46 HD Request # 3 - Decompressing data. | 2013-12-30 22:43:46 HD Request # 3 - Receiving Intraday data for YMH4 starting at 2013-12-30 10:42:39 | 2013-12-30 22:43:46 The network socket for historical data has been closed. | 2013-12-30 22:43:46 HD Request # 3 - Received 9 records from 2013-12-30 10:42:39 to 2013-12-30 10:42:39 (0.0 seconds) and wrote 0 records for YMH4 | 2013-12-30 22:43:46 HD Request # 3 - Intraday download COMPLETE for YMH4 | 2013-12-30 22:43:46 Real-time Intraday chart data file updates started for YMH4 | 2013-12-30 22:43:46 The above has been sent to support. | 2013-12-30 22:47:05 Sending of the message log was completed. Please read the response that was received. The response was saved to C:\SierraChartData\Data\MessageLogAnalysis.htm | 2013-12-30 22:47:05 |