Support Board
Date/Time: Tue, 04 Feb 2025 10:00:26 +0000
Post From: Trade Execution problem
| [2020-01-09 01:00:01] |
| User425297 - Posts: 28 |
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Greetings, Early this morning I made an OCO order on Gold. The order was to go long on gold @ 1578.8 with a Sell Stop @ 1578.3 and a sell Limit @1581.2. The sell stop never triggered and, as a result, my account lost more than $800. Please do the necessary to refund my account or check with AMP Futures as they never did receive the Sell stop order as per my conversations with them. I sent a request this morning and created a support ticket so this is my second attempt so that this matter gets resolved immediately. Thank you for your promptness in resolving the matter! Nidal |
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