Support Board
Date/Time: Mon, 25 Nov 2024 03:00:01 +0000
Post From: Not able to connect to ZenFire 28.12.
| [2013-12-29 23:28:43] |
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I am not able to connect either. Is it possible the change has occurred prior to 1/1/14? Could be. This is the relevant error:Zen-Fire - Server Alert: Market Data Connection Login Failed. Error text: permission denied | 2013-12-29 18:01:29 Please contact your broker about this. While we want to remain neutral, keep in mind we do support many different backend trading platforms. So if Zen-Fire is not available, you can use another one which we support: http://www.sierrachart.com/index.php?l=doc/data.php#Services It is important for us to point this out because you do have a significant amount of paid usage time on your Sierra Chart account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-12-29 23:33:44
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