Support Board
Date/Time: Tue, 04 Feb 2025 03:04:16 +0000
Post From: Service Change Fee (100 Real-Time Symbols) - still limited to 20
| [2019-12-18 15:25:26] |
| Sierra_Chart Engineering - Posts: 18237 |
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We have looked into this. You have 2 real-time connections and the second one has been disabled: The move to 100 symbols was after the 2nd account was disabled for renewal If an account is disabled for renewal, we cannot alter it, which includes level updates and exchange updates. We have temporarily activated it and set it to 100 symbols and then disabled it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |