Support Board
Date/Time: Tue, 04 Feb 2025 00:54:37 +0000
Post From: Unable to connect
| [2019-12-16 02:06:50] |
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These are the relevant messages: CQG WebAPI | Connecting to server api.cqg.com | 2019-12-14 19:38:24.674
CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2019-12-14 19:38:24.674 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2019-12-14 19:38:24.675 CQG WebSocket socket (1) | Connecting to IP: 208.48.16.35. | 2019-12-14 19:38:24.676 CQG WebSocket socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-12-14 19:38:25.813 * Are you still having trouble connecting at this time? Refer to help topic 1.2: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |