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Date/Time: Mon, 20 May 2024 14:53:49 +0000

Post From: Unable to connect

[2019-12-16 02:06:50] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
These are the relevant messages: CQG WebAPI \| Connecting to server api.cqg.com \| 2019-12-14 19:38:24.674 CQG WebSocket \| Connecting to WebSocket server api.cqg.com:443 \| 2019-12-14 19:38:24.674 CQG WebSocket socket (1) \| Creating socket. Using TLS 1.2. \| 2019-12-14 19:38:24.675 CQG WebSocket socket (1) \| Connecting to IP: 208.48.16.35. \| 2019-12-14 19:38:24.676 CQG WebSocket socket (1) \| Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2019-12-14 19:38:25.813 * Are you still having trouble connecting at this time? Refer to help topic 1.2: https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#NetworkCommunicationOrServerProblem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing