Login Page - Create Account

Support Board


Date/Time: Fri, 03 May 2024 12:45:06 +0000



Post From: Charts error while loading, required rollover. Now I can't load the correct contracts

[2019-12-14 05:49:16]
Sierra Chart Engineering - Posts: 104368
You need to disable this option:
Chart Settings: Automatically Rollover Futures Symbol (Chart >> Chart Settings >> Symbol >> Symbol menu)

And then you can change the symbol back to the December 2019 contract:
Changing the Symbol of a Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-12-14 05:49:58