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Direct MessagesDate/Time: Sat, 20 Apr 2024 07:59:52 +0000
Charts error while loading, required rollover. Now I can't load the correct contracts
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| [2019-12-14 00:34:36] |
| User467311 - Posts: 7 |
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After installing Sierra Charts 2021, I downloaded Chart Packages from Tradepro Academy and loaded them. When I opened the chart packages, a message came up saying the symbol couldn't be found and required a rollover. I manually went into the chart settings on each of my open charts and switched the symbol to the correct contract and saved.. When I close Sierra and reopen, the wrong contract symbol is loaded again. F.US.EPH20(M) is loaded. I need F.US.EPZ19(M) Please advise how I can fix this issue so I am working with the correct contract. Thanks, Hugh |
| [2019-12-14 05:49:16] |
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You need to disable this option: Chart Settings: Automatically Rollover Futures Symbol (Chart >> Chart Settings >> Symbol >> Symbol menu) And then you can change the symbol back to the December 2019 contract: Changing the Symbol of a Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-14 05:49:58
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