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Date/Time: Fri, 03 May 2024 14:00:00 +0000



Post From: No Data for second acct, it stopped working

[2019-12-13 14:55:18]
Sierra Chart Engineering - Posts: 104368
so be advised that something on the SC data/accounting end
No, this could not be the case because this is all managed on the Sierra Chart client-side. It is the Sierra Chart side, which determines the routing of market data requests and whether there is an authorized trading account or not.

We must see the complete Message Log. Otherwise, we have no idea about the problem. You also need to update to the current version:
Software Download: Fast Update

Support for the version you are running when using the Sierra Chart data feeds will be coming to an end due to protocol updates. We will be putting out an update notice.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-12-13 14:56:32