Support Board
Date/Time: Tue, 04 Feb 2025 06:59:23 +0000
Post From: Unable to log in to Sierra Chart
| [2019-12-12 20:12:22] |
| User467311 - Posts: 7 |
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I just finished setting up Sierra Chart and populated the fields in the "Data/Trade Service Settings" with my user name and password. When I click OK and the software loads my charts the connection window says NOT Connected. I have verifed the correct USER Name and Password are loaded. I get an additional window popup that states: Connection error message from service: CQGWebAPI|Market data logon unsuccessful. Server message: Username or password is incorrect.|..... Please advise. Date Time Of Last Edit: 2019-12-12 20:34:43
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