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Date/Time: Wed, 01 May 2024 04:31:37 +0000



Post From: Getting disconnected

[2019-12-12 15:43:34]
Sierra Chart Engineering - Posts: 104368
We see you are using Transact and this is a Transact specific issue.The best solution is to use this data feed:
Denali Exchange Data Feed

You can still trade with Transact when using this data feed.

But Transact did contact us about this issue, this morning and there is one small change they want us to make to make the reconnection more graceful and fast.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-12-12 15:43:57